Junior Account Manager
9 dagen geleden


On the 2nd July 2018 Unilever completed the sale of the Spreads Business and it is now under the new ownership of KKR as Upfield , therefore any successful applicants will be employed by Upfield Foods not Unilever.

For more details on Upfield, please click here . Do you know your Kale from your Quinoa or the difference between a Flexitarian to a Regenerative Grazer?

We are looking for top talent for an exciting new movement within the Food Industry. About Upfield! Upfield is a global leader in plant-

based nutrition with a great history and a portfolio of iconic brands that people have used and trusted for generations. This includes Flora, Rama, Becel, Blue Band, Country Crock, I Can’t Believe it’s not Butter and ProActiv.

We are a global food company with 6 business units operating in 95 markets. We have the mind-set of a start-up. This makes us fast, agile, entrepreneurial, cost conscious and accountable for our products from seed to serving at the breakfast, lunch or dinner table.

We take quality seriously and around the world we taste products every 30 seconds. We take our consumers seriously and more than 150 people will taste test each of our new innovations before they hit the shelves.

Your Role

The role of the Key Account Officer is to develop and deliver a win-win customer strategy and customer business plan through the best integration of the UL strategy and his / her customer strategy for his / her categories with the aim to grow the business of the customer, achieve our growth & profit business targets and grow our market share in line with the business objectives set.

You will manage a set of customer autonomously and will report to a Senior key account manager.


  • Customer relationship
  • Manage and develop relationship : know the customer; network; negotiate & close the deal multiple levels.
  • When deal closed, set up a scorecard to evaluate the agreed counterparts and take corrective actions where necessary.
  • Customer Strategy and Business Plan
  • Work out a joint customer business plan for his / her respective categories.
  • Work in close collaboration with category Manager for the category input, and with customer marketing for the banner / channel plan.
  • Develop optimal integrated promo plan (incl. selling the plan the customer) and manage promo investments.

  • Manage the customer P&L for his / her respective categories.
  • Provide clear objectives and deliverables for the field team.
  • Deliver the customer strategic business plan, monitor and review the plan in line with the agreed targets (Turnover, UVG, market shares, customer contribution).
  • Monitor customer performance and take corrective action if needed.
  • Negotiation
  • Close the deal with the customer by negotiating trade terms, trade funding, and counterparts according to the UL strategy on his / her categories.

    Management of customer investments (price cuts, coupons, TTS, listing fees, promotions ).

    Monitor retailer profitability.

  • Ambassador role
  • Act as active ambassador of Unilever at the customer and of the customer at Unilever.

    Inspire, motivate, align and develop his / her people.

    Spend time in the field to leverage best practices.

  • Customer Understanding
  • Provide customer and banners understanding on his / her respective categories primarily to category manager, customer marketeer and CCBT but also to the entire business.


  • Customer understanding
  • Collaboration & relationships
  • Negotiation skills
  • Closing the deal
  • Passion for growth
  • Focus on perfect execution
  • Win-win mentality
  • Customer service

  • Think Customer, Think category
  • Think win with customers
  • Think shopper
  • Think optimising business and sales opportunities at Point of Sale
  • Think volume & growth
  • Think market share
  • Think beat the competition

  • A bachelor degree
  • A minimum of 3 years’ experience in Sales dealing with Retailers as customers , preferably in FMCG
  • Proven experience in negotiating win win agreements
  • Tri-lingual -fluent in French, Dutch and English
  • Your Personal Power! :

    At Upfield we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete.


    We are a highly entrepreneurial fast-paced team running a multi-billion Euro business across 60+ countries with the mind-

    set of a start-up! We are agile, creative, fast-to-market and obsessed with customers and consumers.

    If you are an entrepreneur at heart and have a passion for winning, a strong understanding of the CPG business, ad would like to join us, apply and speak to one of our Talent Matchmakers!

    Interested in this role?

    Your application will be reviewed against our requirements and we will be in touch shortly to provide you with an update on the status of your application.

    Candidates who have applied can access their status update through the candidate tracking link or, for any additional queries, by contacting Upfield Project recruiter Rutger Korstjens via rutger.

    korstjens unilever.com.

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