Serco is a specialist at delivering vital services on behalf of European, National and Local Governments.
Serco Europe employ’s a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK.
Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe.
For one of our prestigious customer we are looking for : Industry Relations Assistant
Perform information gathering, archiving and knowledge management tasks including developing and maintaining the database of industry stakeholders and organizing and managing Industry Relations SharePoint site;
Monitor and analyse the IT and C4ISR industry (including small and medium enterprises and start-ups) and technology trends, gather data and information to produce briefings and reports for the management;
Support organisation of key industry events, including the annual Industry Conference, workshops, by contributing to topics and content development and coordinating logistics;
Maintain contacts with private sector, not-for profit bodies and academia, responding to their inquiries, and being the first point of contact for the Industry Relations Office acting with tact, diplomacy and demonstrating knowledge on a wide variety of topics relevant for the work of the Office issues;
Lead preparations for high level visits / meetings, including coordinating content preparation, logistics and protocol in close coordination with Executive Support Office;
Provide administrative and organisational support to the Industry Relations office including : organising meetings, arranging travels, drafting memorandas and taking minutes, drafting and organising correspondence / documents and maintaining an effective follow-
up and / or reminder system for pending actions within the Industry Relations Office;
Identify better ways of working within the Industry Relations office and recommend structural and procedural changes to support better use of Agency resources;
Perform other duties assigned.
Relevant professional experience in similar post;
Excellent command of spoken and written English, with a proven ability to communicate effectively orally and in writing;
Experience in preparing briefings and reports and drafting various corporate documents;
Proficiency in using Microsoft Office suite of software, including SharePoint and experience in developing and managing databases;
Proven experience in organising large scale conferences and events and handling high level visits;
In-depth knowledge of protocol issues and high sense of diplomacy;
Excellent inter-personal skills and consistent responsiveness and sensitivity to stakeholders;
Experience providing administrative support to the team and management, ensuring all processes and workflows are properly followed;
Effective organizational skills and ability to handle a large volume and variety of work in an efficient and timely manner;
Ability to work responsibly and independently under pressure.
Full details on application - Relocation assistance provided, if applicable.
Please note that this position is also open to freelancers (independent contractors).