You will be part of the Projects & engineering team based in Belgium. This position is responsible to provide professional pre-
engineering support as required. Utilize experience & knowledge to support sales on specific opportunities - visiting customers from identification of opportunity through to order receipt
Essential Responsibilities :
Translate the needs of the end user into a solution, based on input from the customer and enterprise account managers.
Support sales in design, technical support, offer production, customer, specifiers and partner visits as trusted advisor.
Perform consulting services at customer site as well as over the phone.
Document all required information for each site visit performed.
Explain, update and support colleagues and departments where needed in project implementation, analysis or customer support.
Develop, validate and create full solutions where desired or needed (Data Center, Secure Power, Cooling )
Understand offer requests + RFP’s and convert to correct configurations.
Coordinate and provide technical seminars to partners and end-users.
Qualifications and experience :
Bachelor or Master degree in electrical, electromechanical or Cooling with at least 3 years equivalent experience in a related field.
Other skills and abilities
Proficient personal computer skills include : Excel, Word, Adobe, Visio, AutoCAD (basic), etc.
Excellent Dutch / French / English : speaking, writing and reading
Excellent Customer interaction skills with ability to interface with all functional areas of the company.
Strong communication skills
Excellent problem solving, time management, decision making and customer orientation skills
Able to support as well as take direct ownership for actions
Independent learning focus with openness to new ideas and concepts.
Motivated and dynamic personality
Proactive and initiating person