windows support engineer
NXT IT
brussel, Belgium
2 dagen geleden

Scope : 2nd level support of Windows servers & ESX hosts (Windows 2008 and 2012, ESX 5.5 & 6) in a complex and hybrid environment consisting on the following responsibilities.

  • 2nd level support during business hours Onsite Production and non-production support from 8 : 00 till 18 : 00 CET
  • Watch Duty On Call support outside business hours from 18 : 00 till 8 : 00, assigned on a rotational basis
  • Follow-up of production environment problems and change requests (ITIL processes)
  • Management of DNS, File & Print, Backups, Archives, restores and associated infrastructures.
  • Contribution to roadmap projects
  • Your Profile : Experience :

    Experience :

  • Several demonstrable years’ experience in managing and supporting large windows servers environments (Windows 2003, 2008 & 2012 ).
  • Several demonstrable years’ experience in managing and supporting vmware ESX (5.5 & 6.0).
  • Very good knowledge on one or more infrastructure areas : File Servers , Print servers , DNS, AD, Networker, NAS, SAN, EPO, Move)
  • Knowledge of clustering solutions and server hardware technology (HP, UCS, vblock, ).
  • Knowledge of networking basics and TCP / IP
  • Essential Skills :

    You need to demonstrate the following capabilities :

  • To learn a lot in a limited period of time and to be self-study oriented.
  • To easily adapt to new circumstances / technologies / procedures.
  • To handle administrative tasks and work in a demanding operational context
  • To be stress resistant and constructive whatever the context
  • To act as a true team player and to demonstrate good interpersonal skills
  • To summarize complex technical situation in simple terms
  • To be solution and client oriented
  • To balance quality and speed
  • Essential Languages :

    Fluent English (mandatory)

    Other :

  • Shift work applicable (3 shifts : flexible business hours; 08 : 00 17 : 00; 09 : 00 18 : 00);
  • Watch Duty and Weekend work required!! : estimated average of once every 6-8 weeks

    Occasionally, some tasks need to be performed before or after business hours

    Start : ASAP

    Termijn : 6 maanden (om te starten)

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