Are you eager to develop your skills? Want to join a Worldwide Leader?
Check out Luciad and you might just be our newest team member!
Luciad delivers geospatial software solutions that power the world’s mission critical operations. Our applications simplify the lives of developers and end users with advanced visual analytics that allow them to unlock the potential of real time location intelligence and create the foundations for next generation geospatial systems.
From safeguarding critical assets to creating the digital infrastructure for smart cities, we help users implement intuitive command and control systems.
Our customers depend on Luciad for high performance visualization that allows them to implement scalable solutions.
To make sure that our customers can build first-rate applications, Luciad's support organization is currently staffed by product software engineers.
They ensure that developers that uses our products get direct, high-quality answers.
We are currently looking for a Lead Support Engineer
Is it a match?
The job is at the crossroads of technology, communication and customer support. You will take the lead in Luciad's support organization, and will cooperate with many people throughout the company.
Specifically, this means :
You are a full member of the research & development team. At the same time, you will play a central role at the company, bringing you into contact with many Luciad people and many customer domains, and preparing you for interesting growth paths in directions such as engineering or product management.
Is it you we are looking for?
You love being challenged constantly by a large variety of interesting technical problems. You are able to take charge of those questions and problems, and you can work with a wide range of tools, including development tools, to resolve them successfully.
You can identify recurring issues with high-tech products and product documentation, and spot problem patterns. For high-
profile issues, you are able to efficiently coordinate follow-up with multiple Luciad parties for a prompt and satisfactory resolution.