As a Hardware Engineer with a focus on Storage environments you are part of our Technical team to support our Customers System Infrastructures at the Hardware and OS level.
You strive to maintain a good level of services and make sure that the incidents are resolved within the SLA.
You have good expertise in one or more product lines of the following manufacturers storage platforms : EMC2, Hitachi, NetApp, HP, IBM, ...
A basic knowledge of backup tapes libraries from one or more manufacturer is a plus (StorageTek, HP, IBM, )
Daily tasks :
Daily interventions and troubleshooting on different hardware products with a focus on Storage environments.
Hardware maintenance involving break and fix activities using guided procedures.
Perform log files analysis for diagnostic purposes and environment compliance.
Make the best use of internal and external knowledge databases for both break and fix activities as well as best practices.
Planning and execution of firmware management activities with a focus on Storage environments.
Good knowledge of DAS, NAS and SAN environments.
Good knowledge of FC, iSCSI, NFS, SMB and CIFS protocols.
Network and Fabric switches have no secrets for you.
You will work remotely from our Zaventem office (50% of time) but you will also participate in on-site interventions and standbys in BELUX.
Excellent Dutch / French and English level.
Experience in server rooms management.
Experience in racks placement / management.
Storage management experience (EMC²-Netapp-IBM DS4XXX)
Good knowledge in of network environments is a plus.
Stress resistant, flexible, team spirit. Certifications are a plus.