Replacement of Linda van Geest by YYY
ALLCARGO LOGISTICS LTD
Belgium
4 dagen geleden

Description

Scope : TOPAZ implementation across ECU Worldwide offices worldwide

Role Objective :

The Finance IT support / trainer of Dynamics AX, will be part of TOPAZ implementation team and their primary responsibility is to deploy TOPAZ across offices worldwide.

The user will have to develop a thorough understanding of business processes and fully understand working of the TOPAZ product.

This role will necessitate dialogue with business users at all levels besides interfacing with the IT groups.

The trainer / support user will be groomed to become subject matter expert for specific processes and they will be expected to take up a lead role during TOPAZ implementation.

Prior to actual implementation, the user will do a site readiness assessment and also map out current processes undertaken at the office.

Training and testing are two key areas where they will be extensively involved. They will participate in defining SOPs (Standard Operating Procedures), undertaking process audits and also imparting end user training.

Depending upon the business requirements and skills / functional knowledge, they may handle one or more processes. The role will necessitate travel to various ECU Worldwide offices worldwide.

Pre Go-live

  • Undertake detailed testing and capturing results
  • Raise new CRs (Change Requests) in cooperation with and approval of Process owner
  • Master data setup
  • Undertake site readiness assessment
  • Creation of location specific SOPs
  • Provide UAT functional support
  • Deployment

  • Help business owner at the location to plan deployment activities by function
  • Ensure correct business processes are in place before actual implementation commences.
  • Undertake implementation site testing to ensure end to end process is fully functional.
  • Undertake reference data setup activities.
  • Help undertake readiness assessment and confirm job roles are suitably amended and proper roles and responsibilities are defined.
  • Take ownership for all product related documentation including training materials.
  • Post Go-live

  • Training and end user support
  • Undertake proactive analysis of issues
  • Provide subject matter expertise to ensure correct usage and operation of the product.
  • Undertake single thread testing to verify and sign off fixes issued by the IT group.
  • Help realize benefits by monitoring and ensuring proper usage of products and processes.
  • Interested?

    Please send your CV and motivation letter to thomasclaessen ecuworldwide.com

    Key Skills Required

  • Should have sound analytical and problem solving skills
  • Effective communication and presentation skills
  • Customer service and team focus
  • Basic IT skills (usage of word, excel, power point)
  • SQL knowledge is an advantage
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