Innovation Consultant Expert Lead Brussels If you are not willing to risk the usual, you will have to settle for the ordinary.
J. Rohn) Job descriptions can be so 20th century : not clear, full of high level nonsense and above all the only thing you know for sure is that what you really will be doing will not be what was in the job description.
If you feel uncomfortable with the above : stop reading. You are more than likely not the candidate we are looking for. If you don’t, keep reading and apply for an incredible journey ahead! Your role & work environment ING has innovation in its DNA.
In order to fulfil our mission to Empower people to stay a step ahead in life & in business , we have the following strategic innovation priorities : 1 / accelerate the pace of innovation (faster go-
to-market)2 / think beyond traditional banking to develop new services and business models (which are used by our primary customers and generate sustainable business impact)The mission of the Center of Expertise Innovation ING Belgium & The Netherlands (Unite) is to enable these strategic innovation priorities by working on innovation c apabilities, c ustomer impact & c ulture.
Our main focus is on adjacent & disruptive innovation, not only on incremental innovation. The source of our innovation portfolio can be internal (e.
g. Bootcamp) or external (e.g. our accelerator FinTech Village).You will be responsible for the coaching & development of a team of Innovation Consultants (50% of your time) and fulfil a role as PACE Coach and / or Innovation Driver (the other 50%).
Your key responsibilities Expert Lead :
Management of the Innovation Consultants : being the coach of the coaches & creating the environment to enable the consultants & the team to grow
Innovation Portfolio Management : ensure quality (stage gating, focus, spot & monitor gaps & opportunities, ), speed & innovation practices (e.
g. organisation Innovation Council)
Management of strategic projects improving the desired capabilities, customer impact & culture (in collaboration with the other entities from ING Belgium & The Netherlands ànd Chief Innovation Office ING Bank)
Assist the Center of Expertise Lead in setting direction & expanding our ecosystemPACE Coach :
Your mission is to ensure we bring relevant solutions to the market faster by guiding ideas from origination to go-to-
market and scaling (using the PACE-methodology ( ING’s way to innovate (based upon Lean Start Up, Agile Scrum & Design Thinking)
To bring relevant solutions, you will coach teams end-to-end, covering the funnel from discovery, problem / solution / market fit to scaling.
You will help the teams throughout the journey of validated learning, setting up experiments, etc.
To go to the market faster, your responsibilities will include unblocking impediments and challenging existing business processesAnd / or (*)Innovation driver :
Working together with specific business areas to identify new opportunities as well as tackle (customer) pain points by exploring new business models and technologies
Developing expertise in ING’s innovation focus areas and the underlying emerging technologies
Leveraging on market research, scouting of FinTech’s & successful innovation in other ING entities (in close collaboration with Chief Innovation Office ING Bank) (*) depending on your profile & personal interests the exact role will be defined We look for A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead .
In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.
You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
As a Innovation Consultant Expert Lead, you will also need to :
Be a great people manager & coach for a team of consultant profiles
Be a strategic brain, outsmart & challenge your boss (that should be easy)
Show a high level of autonomy & take ownership
Be well organized (equally important as being creative) whilst displaying high flexibility
Have strong communication & networking skills
Demonstrate organisational sensitivity (ability to take into account the dynamics of the environment (both opportunities & constraints))
Understand the dynamics of new business models (beyond banking and / or platforms)
Be tech-savvy & able to assess the impact of technology & how offers from startups will have an impact on the customer experience ( cut through the wood & master the art of saying no )
Have tons of courage & perseverence We offer you A clear purpose, a unique offer and a range of flexible compensation, other benefits and opportunities to invest in your personal and professional growth with :
Intensive training & inspirational opportunities (e.g. PACE Coach Academy, attend conferences, )
Unlimited brainfood from & exposure to the innovation ecosystem allowing you to work on your employability inside or outside ING
The pessimists are usually right but it’s the optimists who change the world. (T. Friedman)