Front Office Shift Leader
The Rezidor Hotel Group
Antwerp
35 dagen geleden

Position Description Is BLU for you?

Nothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes I Can! here at the Radisson Blu Astrid Hotel, Antwerp we’re looking for problem solvers just like you!

At Radisson Blu Astrid Hotel, Antwerp we stand out together as one team and make memorable moments for our guests.

Are you a natural communicator with active listening skills, attuned to guests needs? You are the welcome, where a smile and positivity goes a long way to making every moment matter.

If you can inspire and develop your team to be the best that they can be, you will create a loyal following. Can you handle the pace and keep your team checked in at the same time?

Key Responsibilities of Front Office Supervisor / Shift Leader :

  • Achieves departmental targets for guest satisfaction, room revenue and company initiatives and promotions by supervising the Front Office operation
  • Participates in the prompt and courteous check in and check out of guests
  • Motivates the Front Office team and focuses on improving and increasing service delivery efficiency
  • Develops and recommends appropriate training and development to meet Hotel and departmental needs
  • People developer / exporter Position Requirements and Offer Details Requirements of Front Office Shift Leader :
  • A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member supervision
  • A positive approach, excellent organizational skills, and a passion for producing high quality customer care.
  • Driven and ambitious to inspire the team to consistently deliver and exceed service standards
  • Clear thinker with excellent communication abilities
  • Strong working knowledge of Opera Property Management System
  • If this is your wake-up call, say Yes I Can! Hotel or Business Details Located directly across from the city’s major train station, this architecturally stunning hotel in Antwerp also provides easy access to the Diamond District and the fashion quarter.

    The 247 soon to be refurbished rooms feature design by Michael Graves and amenities like Free high-speed, wireless Internet and individual climate control.

    Square Brasserie and Terrace serves Belgian and international dishes paired with Belgian beers, and Windows of Antwerp hosts the Super Breakfast Buffet each morning.

    Two floors of conference facilities, including 18 meeting rooms, a ballroom and a business center, provide an ideal setting for business gatherings or special events.

    Solliciteren
    Solliciteren
    Mijn E-mail
    Door op "Doorgaan" te klikken, gaat u ermee akkoord dat neuvoo uw persoonlijke gegevens verzamelt en verwerkt die u in dit formulier hebt verstrekt, om een ​​neuvoo-account te maken en u te abonneren op onze e-mailwaarschuwingen, in overeenstemming met ons Privacybeleid . U kunt uw toestemming te allen tijde intrekken door te volgen deze stappen .
    voortzetten
    Aanvraagformulier