Senior Business analyst Card Software CBK
FIS
Diegem, Diegem,BE
17 uur geleden

Position Responsibilities / Requirements

FIS has built a specific case management system for dispute management called FIS Chargeback ( CBK ). CBK is designed for processing of disputed transactions in the credit / debit MasterCard / Visa / etc.

card business (so called chargeback processing). It can also be used for other type of payment disputes. The CBK solution can be described as a back-

office and database application combining :

  • Case management functions (history, workflows, automation, business rules)
  • Clearing and Operational Rules (MasterCard, Visa, American Express, etc ) to process the litigations between the card Issuers and the transaction Acquirers.
  • Financial Processing (accounting events)
  • CBK software is to be considered as a niche software product marketed worldwide, with customers in 15+ countries. FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, consulting and outsourcing solutions.

    Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries.

    FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions.

    Job Description

  • As a member of CBK Chargeback Business Analysis team, you will help capturing requirements from the various players : Sales feedback, Customer User Groups, Market trends, Mandatory Networks compliance, Regulatory agencies,
  • You address them with appropriate, well designed product features descriptions. You analyze impacts of changes and migration needs.
  • You document this design to produce high quality functional specifications for the product development team.
  • You describe the acceptance criteria for the resulting implementation.
  • You disseminate your knowledge of the product in internal functional discussions.
  • Your Profile

  • Master of Commercial Sciences / Master of Information Technology or equivalent by experience
  • Strong analytical qualities, well organized and excellent problem solving skills
  • Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations.
  • 3 to 5 years of experience
  • We offer

  • Attractive working conditions
  • A young, enthusiastic and dynamic atmosphere
  • International experience in a high-tech, innovative and challenging environment
  • A full-time position with competitive compensation package
  • FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, consulting and outsourcing solutions.

    Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries.

    Headquartered in Jacksonville, Fla., FIS employs more than 55,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions.

    Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

    For specific information on how FIS protects personal information online, please see the

    FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

    The EEO is the Law poster is available and

    For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer : In developing this job description care was taken to include all competencies needed to successfully perform in this position.

    However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.

    All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    As part of the selection process this role may require an assessment to determine suitability

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

    FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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