Regional Service Engineer
Daikin
Oostende, Bélgica
7 dagen geleden

Job Content

The function itself is key to customer satisfaction and entails, amongst other, following activities :

  • Manage, maintain and support the Service Dealer network within Mediterranean, Middle East, African and Russian region, which includes;
  • Providing 24 / 7 Technical service supportPerforming technical Training seminars & customer Touch & Feel’ sessionsWarranty claim analysis & judgementSet-

    up, monitor and control modification programs within the regionSpare parts supply supportService dealer auditsInvestigation and reporting of field quality issues

  • Providing Sales support for Sales Manager in your region by;Joint visit to customersVisit local customer officesTrial support
  • Sales- & Service visit reporting to Management
  • Travel required within EMEA territory, which is about 50% of the function.
  • Occasional visit to Daikin Head Quarters in Japan
  • Experience

    Hereby the requirements related to the function :

  • MBO+ level
  • Excellent knowledge of MS Office programmes (word, excel, PowerPoint)
  • Commercial feeling
  • Comfortable in technical data analysis
  • An efficient, proactive and analytical approach to solve problem situations
  • Fluent in English (oral as well as written); any other language is a plus
  • Accuracy, speed, persistence, stress resistance and independence are key characteristics
  • Quickly up to speed with new systems or technics, pro-active in your approach
  • Knowledge of Reefer machinery technology is a plus
  • Job Offer

  • A technical-Service support function in which you can deploy your capacities to the full extend, with growth possibilities.
  • An enthusiastic team which aims to deliver an optimal after sales service and support towards the customers
  • A stable and growing company with state of the art developments in the area of refrigerated container transport of fruits, vegetables, electronics, and many more
  • Also, you will be part of a successful international organisation which in many areas is world-leading!

    Are you Service driven, customer-oriented and the desire to solve issues quick, then you might be the one we are looking for!

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