Functional Consultant, Employee Central Payroll Belgium Our consultants are the front line of our Digital HR practice and you will be committed to the success of your customers, working closely with them to implement SuccessFactors products either in classical style, or using the NGA FastTrack approach to project implementation.
The lead specialist is responsible for the implementation of a single SuccessFactors module like ECP within an overall programme or project implementing SuccessFactors covering both the internal and external (client facing) activities required for successful implementation.
Applying best practices, country specific knowledge, and technical know-how they will ensure that the solution fits the client’s requirements and specifications.
The role ensures that all Implementation Services programmes deliver the right quality of deliverables into a customer’s Production environment such that NGA meets the client’s expectations for go live and provides a platform for a long and mutually beneficial relationship.
The role has responsibility for delivery according to the appropriate implementation methodology (FastTrack or SAP Activate) for the programme and for ensuring it is used and applied consistently within the programme.
The role also supports the Sales function with scoping, solution design and estimating for non-FastTrack projects to ensure the full scope of an implementation is known and documented.
Your responsibilities Solution Design Lead / Support the required workshops as laid out by the methodology, ensuring all decisions are accurately captured and recorded in relevant workbooks.
Define and document the overall configuration of the SuccessFactors module(s), making the correct balance between business, technical and functional requirements and constraints, as well as the compatibility with different solution components.
Provide the Program / Project Manager with an overview of feasibility, viability and overall risk of the solution to be put in place Follow up during the whole project cycle to ensure the solution meets the architectural requirements Validate the final solution implemented at the clientSupport in the delivery of solution workshops to clients and the completion of required documentation.
Provide subject matter expertise to all technical and functional resources assigned in the project Participate in implementation meetings (client-facing and internal) as appropriate to ensure activities are completedEnsure successful transition to maintenance teams, either NGA or other Support project resources in defining solutions in the event that a challenge arises during delivery to ensure that delivery is on time and within budgetDeliver presentations internally and externally to engage with stakeholders and as part of the implementation processPro-actively communicates and reports risks and status to the Project Manager / Program Lead and project team members e.
g. Status Reports, progress and next activitiesData MigrationOrganize and support the data mapping with client and implementation teams (NGA or Third Party Providers)Ensure the client fulfil their responsibilities in term of data management, in particular with their data cleansing and data transformationBe familiar with data security procedures and requirements of both NGA and the client and ensure these are respected as part of the processPro-actively maintain an action tracker to ensure the issues are addressed before final customer testingPro-actively anticipate project data issues and identify gaps in data that require addressingWith the data validation expert, organize the validation and reconciliation points in the data migration processObtain sign off on data migration deliverables from key stakeholdersTrack activities in the local data migration plan and respect timelines.
IntegrationsSupport the Technical resources in the definition of integration requirements Support in the delivery of integration solution workshops to clients and the completion of required documentation.
Test ActivitiesCarry out agreed NGA Testing and ensure all agreed issues are corrected prior to customer testing. Support the execution of customer testing and facilitate resolution of issues and queries raised during the testing process liaising as required with relevant stakeholders, partners and internal teams) Provide highest level of quality assurance, ensuring that agreed deliverables are produced according to established procedures and standards.
Support discussions in evaluating the impact of decision on eventual workarounds for the project and post go live BAU and optimize processesGo-LivesSupport the Project Manager in cutover planning with the Customer Carry out production migrations according to the agreed planPractice DevelopmentParticipates actively in the definition of global standards Drives continuous improvement initiatives with project teams by provision of feedback to Products team on recommended additions / improvements to the standards (FastTrack or SAP Activate) as identified during the life of the project.
Sales supportSupport in the development of proposals and pricing where neededAttend sales meetings with clients to present the solution and support the sales process Main accountabilities : Is accountable for Delivering consistent solutions for NGA clients within the boundaries of the standards defined by NGA and the capabilities of the SuccessFactors modulesDriving the client to adhere to the standard NGA solutions aligned with SuccessFactors product capabilitiesFinding workarounds where gaps exist between client expectations and contractual agreements or standard solutions and processesDocumenting these gaps and their proposed resolution in particular addressing the impact on project timelines and budgetsFollowing up on the solution set up, testing, data migration and deployment in close collaboration with client teams, end users, testers, delivery teams, partners and other stakeholdersKeeping abreast of current NGA solutions, SuccessFactors products and their future road map to ensure that knowledge required to stay current is gained.
Negotiating and influencing revenue generation through the change control process and when participating in the sales processEnsuring that lessons learned are documented and shared amongst the NGA communityDeveloping and maintaining strategic relationships across NGA business linesSkills and Experience Your experience A sound background in the configuration of Employee Central with Payroll, Time and Position Management, ideally with a solid understanding of MDF objects, Rules and WorkflowsDemonstrable experience in configuring and testing to customers’ requirementsGood business knowledge of various HR and Talent management processesAn ability to translate client business rules to technical business requirements.
to be self-directed; to take initiative; to solve problems and overcome roadblocks.Ability to thrive in a fast paced, rapidly-changing virtual team-oriented environment Your qualifications Several years' experience on Employee CentralExperience of minimum one (ideally several) end-to-end SuccessFactors EC implementation in a lead capacityAssociate certification in Employee Central, ideally professional certificationAbility to work with the customer independentlyDemonstrated communication and presentation skillsCompetent in developing, writing and communicating technical / functional requirements & design documents using SAP standard configuration workbooksMust be fluent in English and Flemish / French, both written and spoken.