Mobile App Project Manager
Aventri, Inc.
Ghent, Belgium
34 dagen geleden

Position Overview :

As a Mobile App Project Manager, you work with our clients to successfully prepare and deliver their Aventri mobile event app for their events, while upskilling them on our CMS.

You will need to have excellent project management skills, proven customer service acumen and a good knowledge of mobile technology.

This role will be perfect for someone who is technically minded, organised and experienced with managing client expectations.

You should have a strong interest in digital technology, mobile app functionality and working within a CMS platform.

Responsibilities :

  • Initiate a project kick-off call with clients to establish their event app requirements while outlining our delivery process and timeline
  • Assist clients to successfully create and manage their mobile event app
  • Deliver technical product demonstrations to clients on aspects of the Aventri mobile app and smart tag products
  • Participate in weekly internal production meeting
  • Show interest in event technology trends through research, to help improve and build best-practice processes
  • Support clients on-site while improving attendee uptake, engagement and event experience
  • Configure, support and set up smart tag functionality on-site at client events
  • Compile knowledge-share and training materials of third-party applications to enhance team expertise
  • Travel to client events to support their app on-site approximately 30%
  • Be flexible to undertake any other role-related duties
  • Skills and Attributes :

  • Minimum of 2 years of experience in digital technology, mobile apps, project management or the event industry
  • Show an interest in mobile apps and new technologies
  • Strong customer-facing attitude and presentation skills
  • Quickly build credibility amongst team members and prospective clients
  • Familiar with multiple implementation standards, integration tools and methodologies
  • Advanced Microsoft Office skills
  • Well-developed written and verbal communication skills
  • Good attention to detail, pride in accuracy and consistently strive for no compromise on quality
  • Experience working in a customer-focused environment
  • Solution-driven, with a can-do attitude and able to trouble shoot various technical or project delivery challenges
  • Enjoy working with a busy team while multi-tasking effectively
  • Some knowledge of cloud computing (SaaS, PaaS)
  • Some understanding of HTML, CSS, JQuery, JavaScript
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