Rubber & ACS (Adhesives, Caulks and Sealants) Sales Account Manager - Benelux
Imerys
La Hulpe
3 dagen geleden

The Company

Imerys is a world leader in creating specialty solutions that improve everyday life through minerals. Our success is built on our people, and creating an environment where our 17,800 employees around the globe can thrive.

We passionately believe that our teams are at their best when they have the opportunity to learn, collaborate and find new ways to solve our customers’ challenges, no matter what part of the business they are in.

We can offer you a variety of work and real opportunities to make an impact and be part of our evolution.

If you want to grow your skills and develop your career, find out more at

The Position

Rubber & ACS (Adhesives, Caulks and Sealants) Sales Account Manager - Benelux

Role

Manage customer relationship, grow profitable sales and drive customer satisfaction in Benelux for the ACS and Rubber markets according to the strategy of the Market.

Responsibilities

Drive profitable sales growth based on understanding of customer needs, competitive situation and value proposition with existing accounts and new accounts

Define and execute commercial strategy / action plan for each customer in collaboration with commercial manager as well as marketing and technical support functions (incl.

proposal for budget, commercial conditions, action plan to increase profitability, )

Negotiate price increase / share of wallet increase / commercial package depending on agreed strategy as well as associated terms & conditions (with the support of legal)

Visit customers regularly and prepare in CRM detailed sales visit / call reports as well as monthly reports analyzing performance vs. plan

Handle significant complaints in terms of customer relationship (information collection, communication of investigation progress and conclusion and corrective actions) and monitor customer satisfaction

Ensure on-time cash collection

Actively collect and document in CRM marketing intelligence about customer including mineral consumptions, performance requirement, competitors’ products and their performance / price, opportunity pipeline, development projects as well as market trends (from a geographic or market standpoint)

Generate ideas of new products to feed the innovation pipeline based on key performance target of customers or their future needs

Prepare and achieve budget and forecasts for S&OP and finance purposes

Accountability

P&L accountability : sales to gross margin and accounts receivables

Year-on-Year profit growth depending on market conditions

Imerys’ long-term customer relationships

Effective and customer-centric organization

Title, position in the organization & grading

Reporting to ACS and Rubber Sales Director

Resources / team :

  • Animate all Imerys teams involved with accounts
  • Key external stakeholders : key decision makers & major stakeholders at customer
  • Location : preferably Belgium or Netherlands

    Competencies and experience

    Key competencies

    Strong customer sense

    Strong negotiation and communication skills

    Business acumen and technical appetite

    Good understanding of basic financial and legal concepts

    Outgoing, result oriented, concern for impact, good interpersonal skills

    Ideal background / experience

    Engineering or Marketing degree

    3+ or more years of experience in Sales, Account Management or Business Development.

    Speak fluently English language; Dutch or French as a plus

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