Senior Performance Manager
Luminus
Brussel, BE
5 dagen geleden

Mission

The energy market is in a constant transition and transformation. As the challenger on the (BtB) energy market, Luminus is looking for a Performance Manager, who drives and support performance throughout the entire BtB Business Unit.

Sales, Marketing & Customer Operations)

Performing (strategic & operational) business analysis, translating the findings in concrete actions and recommandations, and supporting the execution of these actions is in the heart of the activities of the BtB Performance Manager.

He / she will have the support in its activities of one direct report.

Key responsibilites and Tasks

Mid Term Plan (MTP) & Target Setting

  • He / she is responsible for the yearly strategic planning (5 year) exercise and translating these data and recommandations to the different stakeholders in the organization (BtB Management, finance, optimization, ).
  • He / She aligns results with BtB Management and makes insights visible / presentable to the BtB Management team and other commercial and financial stakeholders within Luminus.
  • He / She is able to translate these conclusions in targets for the entire BtB organization (Sales & Customer Operations) in agreement with BtB Director and Finance department.
  • Customer Profitability

  • He / She is responsible for the calculation, identification and determination of the actual profitability of each BtB customer and subsegment.
  • He / she analyses the results and formulates concrete recommandations and actions to the BtB Management team and stakeholders to improve department’s net profitability.
  • Business Analysis

  • He / she plays an instrumental role for delivering key business analysis on sales of all commercial channels used for strategic management of the sales (and marketing) actitivities.
  • He / she is responsible for the day to day calculations of the actual gross margin and volume (ex-post) analysis and reporting
  • In this role he / she is expected, together with his / her team, to look for continuous improvements and automations in reporting and processes.
  • He / She is responsible for maintaining the Qlik dashboards used by the different B2B departments, such as B2B Management, Marketing, Sales, Pricing, et
  • He / She will act as the business owner for all developments in BtB done by the BI and Analytics scrum teams.
  • Dashboard KPI data

  • He / she is responsible for the development of a monitoring dashboard for the BtB management. This involves the creation, validation & analysis of the commercial KPI’s, and present findings and gap analysis to management and stakeholders.
  • He / she looks to the best ways to build measuring instruments to better measure impact & performance of general customer intelligence.
  • AI Developments

  • He / She is responsible for integrating AI models and technology in the BtB department to facilitate Analysis, Prospect & Lead Data generation and qualification
  • Requirements

  • Master degree, or equivalent through training or experience
  • Minimum of 5 years of experience in a (commercial) analytical or business intelligence related role
  • Strong analytical skills, logical reasoning, accurate and result driven
  • Hands-on Leader, eager to understand all aspects of BtB Business and support BtB management in a proactive way in the continuous transforming energy market.
  • Listening skills, combined with verbal and written communication skills
  • Strictly respect deadlines
  • Ability to interact on a regular basis with stakeholders (departments such as pricing, B2B marketing, finance, IT, B2B Sales Management )
  • Fluent in Dutch or French & English is a requirement
  • Knowledge of BI systems (Qlik, SAS, SAP BW, SAP BO ) is an asset
  • Reporting and presentation skills
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