Customer Service Officer - Gavere - Luxury Goods
Page Personnel
Gavere, BE
3 dagen geleden

As a Customer Service Officer :

  • Answer customer questions
  • Follow up on orders
  • Process your questions and orders administratively
  • Manage the webshop : adding new products (including product descriptions), stock management, ...
  • You will actively participate in upselling
  • You will help to set up external communication
  • You support your colleagues from Marketing, Sales,... and coordinate all actions concerning the order processing across the different departments
  • Does the job appeal to you? Super! If you have the following characteristics, you are the person we are looking for :

  • You speak fluent Dutch OR German, a sound knowledge of English is required
  • You have a commercial flair and are very customer oriented
  • You are a team player
  • You are administratively strong
  • You communicate fluently, both spoken and written
  • You are eager to learn
  • Should you also have knowledge of the following, that would be a strong plus :

  • Knowledge of front end website environment (use Magento)
  • Knowledge of Zoho (or other ticketing systems)
  • Knowledge of French
  • Experience with webshop environment (B2C)
  • Totally convinced that this job could be for you? Great! We are happy to convince you even further by offering a nice salary package including :

  • Advancement opportunities
  • Meal vouchers (after a period of employment)
  • Hospitalization insurance (after a period of employment)
  • On the job training
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