Sales Support Specialist
FLIR
Belgium - Meer
4 dagen geleden

Be visionary

At Teledyne FLIR, we have a simple but ambitious mission : to develop market-leading thermal and sensing technologies which enhance everyday life.

From saving energy, to saving lives Teledyne FLIR is making a real difference in our world.

Our products are used in a wide array of situations to rescue people in danger, detect criminals, conserve energy, navigate safely, provide security around the globe, and protect our environment.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Your contribution

You will be responsible for sales administration supporting field Sales Reps and Channel Partners operating in the EMEAI region.

This position is highly critical to the success of our business. You will be the "feet on the streets" to get closer to our customers and offer the best possible customer experience while supporting Sales Managers, Key Account Managers, and Channel Partners operating in EMEAI.

Your job is to take care of the customer by understanding the inquiry's nature and allocating it to the sales team's right person, including the necessary CRM data.

Our cameras are premium products, and you provide our customers with premium service that matches. The sales team finds comfort in your ability to get them the required info promptly and correctly so that they can take care of the business opportunity.

Your reliability and attention to detail become handy when preparing tender bids and filling in documents to ship equipment in compliance with global trade rules.

Teledyne FLIR is under constant growth and change, and sometimes we do not have a manual ready waiting for you. When facing problems, you need to find the solution and get the job done by either figuring it out or reaching out to one of your colleagues for support.

Every problem is an opportunity to find a solution that will contribute to building a more efficient and effective organization.

We are striving for continuous improvement, and your contribution is fundamental to identifying improvements area starting from a clear problem statement.

Your job in plain text

  • First touchpoint for incoming Distributor or Customer requests
  • Support proactive outbound initiatives or campaigns (End of quarter campaigns to drive revenue)
  • Upselling and add on selling to match customer needs
  • CRM vetting and data maintenance, and first-level support
  • Meeting Organization Support such as Channel Partners meetings and Internal Sales meetings
  • GTC Rules and License Management (follow up on export licenses, demo asset transfers)
  • Quote Preparation and Follow-Up (Service Contracts, Accessories, Warranty, Trainings, )
  • Tender Screening and Preparation
  • Distributor and Customer Administration (CRM Account, Contacts data updates, Product upload files)
  • Sales Demo Inventory Management
  • Office Management
  • Web store assistance
  • Interfacing with Sales Ops (Demo assets)
  • Interact with the other Teledyne FLIR departments and businesses
  • To be ready to take on this role we would love if you have

  • Prior experience in a sales operation's role or other sales job
  • Excellent customer service attributes
  • Solution orientation and resourcefulness
  • Strong collaboration and communication skills
  • A can-do attitude that gets things done
  • Ability to travel nationally and internationally for meetings
  • Fluent in German and English, both verbal and written
  • What Teledyne FLIR offers you

  • To be a part of a market leader company with a 50-year track record
  • Friendly culture with a focus on collaboration, problem-solving, and creativity
  • Fair compensation structure and benefits
  • Interested?

    If you liked what you just read, and believe you are the person that will make us better, do not hesitate to apply.

    The selection process is ongoing, so don't wait.

    When applying, make it easy for yourself. Add a resume and fill out the required fields; no need to add anything else at this point.

    We accept applications in English.

    This position requires access to export-controlled information or items (i.e., regulated technology or technical data per ITAR / EAR US regulations).

    Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

    LI-Onsite

    Teledyne FLIR and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders.

    Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

    Teledyne FLIR is an equal opportunity employer.

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