Job DescriptionTo help build out, maintain, and troubleshoot our rapidly expanding infrastructure, we are looking for a Workplace Engineer.
Together with a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security, you : Manage and monitor all installed Windows systems and the Microsoft 365 platform, ensuring the highest levels of systems and workplace availability.
Install, configure, test and maintain operating systems, application software and system management tools, as SCCM and Microsoft Endpoint Manager (Intune)Develop documentation and procedures for your colleagues at service desk and in the different entities.
Design, build, maintain and monitor the infrastructure components.Deploy applications, debug and solve related problems on Citrix, Terminal server and Workstations.
Manage patching for applications and operating systems.Provide 3rd level application support for our internal client base.
Report on application deployment progress and baseline compliance.Incident, request and problem management.Apply standard operating procedures and actively contribute to continuously improve operational processes.
Duty Support (24 / 7, on call every 5 weeks)You report to the Hosting Teamlead.QualificationsBachelors’ or Masters’ degree in Computer Science, Engineering or a related field.
Proven working experience in installing, configuring and troubleshooting : Microsoft Windows Server & Client OS / O365 / AzureGUI Admin - Domain Controller (AD / GPO / ADFS / etc.
PowerShell - Command LineMS Terminal Server / RDSUNIX / Linux based environments & System AdminUbuntu, CentOS, Red HatSolid experience in the administration and performance tuning of application stacksExperience, preferably in Azure (Office 365)Minimum 3 years’ experience in a Windows end-user environment.
Basic knowledge of converged or hyper-converged technology, i.e. VMware and / or Nutanix.Experience with deployment of Win10 (OS / upgrade / etc.
Experience with third parties for workstation, i.e. SCOR, BitLocker, Bios management, MFA, etc.Advanced SCCM / Intune experience including baseline management and custom reporting.
Operational knowledge of App-V, Advanced Installer, PowerShell, MSI and other packaging / scripting technologies.Experience with Mobile Device management is a plus, i.
e. MDM / MAM.Experience with M365 security features is a plus, i.e. O365 Admin Platform.Proven administrator experience in a Citrix environment.
Good knowledge of IT Security Principals and overall understanding of IT Service Management.Excellent problem-solving skills and ability to do in-depth troubleshooting of application issues, i.
e. MSI technology, read and understand installation logfiles, etc.Sufficient knowledge of the common office applications to be able to deliver application support to end-users.
Customer-oriented team player with good communication skills in Dutch-English or French-English, both written and verbally.
With your proactive approach, you keep on spotting opportunities for simplification and automation.Willing to travel occasionally (max.
1-3 weeks / year) within Europe.