Digital Customer Support Agent
Golden Palace
Bruxelles, Belgium
6 dagen geleden


  • Handle customers’ day to day queries and complaints with speed and professionalism.
  • You make it your mission for the business to excel in the area of customer support and consequently assure a good overall quality of the replies you provide.
  • Based on customers’ input, you will obtain a good overview of the strengths and weaknesses of our product. You make sure to summarize those and suggest management with possible improvements.
  • You show interest and keep yourself posted on all promotions we organize, so you can reply to the relevant questions of customers and pro-
  • actively share it with them.

    About the Candidate :

  • You are a customer-oriented self-driven individual, eager to make a difference and help the company achieve its goals. On top of that, you have :
  • A Bachelor's Degree or equivalent professional experience.
  • Excellent written communication skills in Dutch and French. Understanding English is a plus.
  • You are a flexible person, eager to learn and develop yourself, with excellent attention to details.
  • Knowledge about the online gaming industry (a plus, not a necessity).
  • Excel proficiency & general analytical skills (a plus, not a necessity).
  • About the compensation package :

  • A fulltime unlimited contract
  • An exciting and various job in a young and dynamical team
  • An attractive and competitive wage package, with several benefits according to the function (group insurance, hospitalization insurance )
  • A very large flexibility that gives a very good balance between private and professional life : you work most of the time from home, with specific schedules.
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