IT System Engineer
Kalkaertstraat, Oostende, Belgium
2 dagen geleden

Job Summary

An IT System Engineer is responsible for designing, implementing and supporting IT infrastructure in Microsoft Windows environment.

A System Engineer performs a wide variety of tasks, including the installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment.

He or she investigates problems, performs diagnostic testing and applies suitable repairs or solutions to the IT systems, both on a hardware and software level.

Respons. & areas


  • Install, configure, test and maintain operating systems, application software and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability by constantly managing and monitoring all installed systems and infrastructure
  • Manage assigned projects and program components to deliver services in accordance with established objectives.
  • Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors to provide technical assistance and support
  • Participate in the design of information and operational support systems
  • Supervise the administration of systems, servers and applications to ensure availability of services to authorized users.
  • Manage & maintain security systems, such as CCTV and building access control
  • update IT documentation
  • Set-up, configuration and update Windows servers
  • Control and manage user accounts in the Windows Active Directory environment
  • Any other duties as assigned by management

  • The System Engineer participates in the first line IT support duty together with other system engineers according to a pre-planned duty roster.
  • IT service request and incident management : accept tickets, distribute, close
  • Report management of IT Service Requests
  • Manage IT ticketing system
  • Communication with users about daily IT problems : ask for more information, inform about workarounds, propose solutions, timing etc.

  • Hardware management : set up, maintain and repair
  • Application support, liaise with vendors and application key users
  • Print management : set up, give support, control, dispatch to supplier if necessary
  • Write and maintain custom scripts to increase system efficiency and decrease the human intervention time on any tasks
  • Interact with users and internal customers regarding account set-up
  • Experience

  • Have a passion for IT
  • Minimum bachelor in IT or same level through experience
  • Minimum 5 years of experience
  • Professional experience in an international environment is a plus
  • Experience in the domains described above is a plus
  • Good knowledge of Microsoft Office products (Word, Excel, Outlook, )
  • Good knowledge of Windows Server and computer operating systems. Linux knowledge is a plus.
  • Knowledge on the Microsoft O365 environment
  • Languages :
  • Dutch : spoken / written

    English : spoken / written

    French : spoken

  • Able to decide on urgency of cases and distribute / handle accordingly
  • Able to collaborate in a multicultural and international context
  • Able to work independently
  • What we offerYou'll be welcomed in a young and exciting company. Based on your skills and competences, you'll be offered a competitive salary with extra legal benefits.

    The opportunity can be taken to widen your knowledge and skills.

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