IT System Engineer
NHV GROUP
Kalkaertstraat, Oostende, Belgium
2 dagen geleden

Job Summary

An IT System Engineer is responsible for designing, implementing and supporting IT infrastructure in Microsoft Windows environment.

A System Engineer performs a wide variety of tasks, including the installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment.

He or she investigates problems, performs diagnostic testing and applies suitable repairs or solutions to the IT systems, both on a hardware and software level.

Respons. & areas

PRIMARY DUTIES AND RESPONSIBILITIES

  • Install, configure, test and maintain operating systems, application software and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability by constantly managing and monitoring all installed systems and infrastructure
  • Manage assigned projects and program components to deliver services in accordance with established objectives.
  • Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors to provide technical assistance and support
  • Participate in the design of information and operational support systems
  • Supervise the administration of systems, servers and applications to ensure availability of services to authorized users.
  • Manage & maintain security systems, such as CCTV and building access control
  • update IT documentation
  • Set-up, configuration and update Windows servers
  • Control and manage user accounts in the Windows Active Directory environment
  • Any other duties as assigned by management
  • FIRST LINE SUPPORT

  • The System Engineer participates in the first line IT support duty together with other system engineers according to a pre-planned duty roster.
  • IT service request and incident management : accept tickets, distribute, close
  • Report management of IT Service Requests
  • Manage IT ticketing system
  • Communication with users about daily IT problems : ask for more information, inform about workarounds, propose solutions, timing etc.
  • SECOND LINE SUPPORT

  • Hardware management : set up, maintain and repair
  • Application support, liaise with vendors and application key users
  • Print management : set up, give support, control, dispatch to supplier if necessary
  • Write and maintain custom scripts to increase system efficiency and decrease the human intervention time on any tasks
  • Interact with users and internal customers regarding account set-up
  • Experience

  • Have a passion for IT
  • Minimum bachelor in IT or same level through experience
  • Minimum 5 years of experience
  • Professional experience in an international environment is a plus
  • Experience in the domains described above is a plus
  • Good knowledge of Microsoft Office products (Word, Excel, Outlook, )
  • Good knowledge of Windows Server and computer operating systems. Linux knowledge is a plus.
  • Knowledge on the Microsoft O365 environment
  • Languages :
  • Dutch : spoken / written

    English : spoken / written

    French : spoken

  • Able to decide on urgency of cases and distribute / handle accordingly
  • Able to collaborate in a multicultural and international context
  • Able to work independently
  • What we offerYou'll be welcomed in a young and exciting company. Based on your skills and competences, you'll be offered a competitive salary with extra legal benefits.

    The opportunity can be taken to widen your knowledge and skills.

    deze vacature melden
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Solliciteren
    Mijn E-mail
    Door op "Doorgaan" te klikken, betekent dit dat je neuvoo toestemming geeft om je gegevens te verwerken en je e-mails met vacatures te sturen, zoals beschreven in neuvoo's -Privacybeleid . Je kunt je toestemming altijd intrekken
    Doorgaan
    Aanvraagformulier