Job Overview
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products / services.
Essential Functions
Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
Follows IQVIA data verification protocols.
Researches, analyzes and responds to client inquiries that are routine in nature.
Provides support to team for client service meetings at customer sites.
May produce ad-hoc studies on demand.
Qualifications
Bachelor's Degree Req
Two (2) years related work experience Req
Experience in an IQVIA role preferred and pharmaceutical experience Pref
Proficient in PC applications such as Excel
Ability to communicate effectively with various levels in the organization (written and oral)
Demonstrate problem solving, analytical and strong customer service skills
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world.
The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our ,+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way.
