First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Mealvouchers, Eco-chèques, hospitalisation and group insurance
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing
Performs Front Office, Reception and Information operations, applying the organisational structure defined by the Welcomer Manager.
Promotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills.
Forms the link and interfaces between the hotel's different departments and various points of reception.
Takes care of guests from their arrival through to their departure.
Contributes to guest satisfaction at all times by providing high quality services throughout their stay.
Promotes the hotel's offer.
Helps meet the department's quantitative targets through his / her sales efforts.
Your experience and skills include
Service focused personality is essential; experience is an asset
Prior experience working with Opera or a related system
Fluency in English, French and Dutch
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS