Field Service Engineer Trace Elemental
Thermo Fisher Scientific
Leuven, Belgium
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When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation.

As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

  • Location / Division Specific Information : Location / Service Territory : Benelux, Belgium Division : *Unity Lab Services, part of Thermo Fisher Scientific, provides critical on-site instrument services at customer locations.
  • Our colleagues are passionate about improving customer experience and service operations efficiency.*Discover Impactful Work : *This is an excellent opportunity to start your career in our growing Field Service team and make a difference - you will receive comprehensive training from our colleagues to get you started with your development within Thermo Fisher Scientific.

    The main focus of the role is Installation, Preventive Maintenance, and Instrument Qualification of Trace Elemental Equipment products within the territory listed above.

  • A day in the Life : Collaborate with colleagues in our customer care center to efficiently schedule your service visits to meet and exceed customer expectations.
  • Install our products from our diverse Trace Elemental Analysis systems (AAS, ICP-OES, ICP-MS) portfolio, demonstrate instrument specification and instruct customers on use and maintenance.
  • Perform preventive maintenance and qualifications on customer instruments and help to improve instrument uptime and availability.
  • Assure responsive telephone support and diagnostic as well as on-site Services to exceed the customers expectation and making them successful.
  • Detailed preparation and documentation of maintenance and qualification activities to meet regulatory requirements.*Keys to Success : Education & Experience*Professional background in Electronics / Chemistry / Engineering on BSc (HBO) or MSc level (University) or equivalent.
  • Minimum 1-5 years experience servicing analytical equipment or equivalent applications specialist experience.*Knowledge, Skills, Abilities Curiosity about analytical instruments, systems, applications, new products and technologies.

  • Self-organized and efficient way of working.* Strong problem solving and analytical skills.* Good verbal and written communication skills, ability to work across all levels, functions and regions* Collaborative nature and positive appearance.
  • Good knowledge of Dutch, English and good communicator. French is preferred.* Eager to learn, with colleagues and peers* Good hardware and software skills especially of Windows operating systems and applications as well as Microsoft Office package.
  • Ability to travel within the designated area in the territory and occasionally within the EMEA region.* Valid driving license (Class B)* Non-Negotiable Hiring Criteria : * Driving License.
  • Willingness to travel mainly within the appointed region but frequently as well through Europe / European Territory. For training or special calls, international traveling including all EMEA Territory and the US is required.
  • Good in Dutch and English skills, both verbal and written. French is preferred.Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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