Network Operations Assistant
Kuwait Petroleum International Ltd
4 dagen geleden

Job Description

You handle all daily operational activities and issues related to the International Diesel Services (IDS) network within the countries allocated to your function.

You also provide back up for other countries and the other network (Q8easy, Tango) as and when required.

Operational activities are those actions dedicated to monitoring the performance, the maintenance and the administration of the unmanned sites in order to ensure uninterrupted and efficient functioning of the IDS network and Retail unmanned network (pertaining cost efficiency)

Furthermore, you offer administrative support and co-operate with other IDS Network departments and Engineering department where it is appropriate.

This implies consultation with engineering departments on technical matters, for the project and the Legal check and support of Network Development (Q8 Global Card Business) in administrative and general matters.

You report to the Network Operations Manager.


  • You assist the Network Operations Manager in all the relevant operational issues for the IDS Network & Unmanned Retail Network.
  • You ensure the daily operation of the IDS sites within specified countries and the Belux Unmanned Retail sites. You take corrective action as and when required (creation of task and approval).
  • You follow the daily work flow / procedure implemented by and for the Network Operations department and suggest improvements where applicable.
  • You are responsible to maintain regular contact with the watchman including training, meetings, evaluation, to ensure that actions are being performed in line with contract stipulations.
  • You propose remedial / corrective actions when required.

  • You handle all site related internal & external invoices from 3rd parties / authorities / suppliers etc.
  • You provide administrative & general support for Global Business departments (network development, BI, CSU...).
  • You keep the customers and all the internal departments informed about the IDS Network status (via I-account, NSN and / or other internal communication if required).
  • You organize your function to facilitate teamwork and ensure the continuity of operations under all circumstances (e.g.
  • Holiday, sickness, absenteeism etc.) + permanence 24 / 7 (in rotation with other team members and the engineering department).

  • You critically review your actions in relation to cost efficiency.
  • You ensure that standard of operations are in line with all requisite legal and Health, Safety, Security and Environment (HSSE) standards.
  • You apply and comply with all corporate HSSE policies and procedures in order to ensure a safe working environment for all Q8 staff and other personnel.

    The ideal candidate :

  • Higher education, preferable a Bachelor degree (or the equivalent in business and / or technical environment)
  • Minimum 3 year experience in a Help Desk or technical support role, experience in an operational role in the oil sector is a plus.
  • You have experience working with suppliers
  • Good written and verbal knowledge of English, Dutch, and German are prerequisite. Knowledge of French is a strong plus.
  • Computer literate : Knowledge of MS Office, SAP, POS / BOS software.
  • Accurate worker with strong communication skills
  • Open minded thinker with a can-do attitude
  • Enthusiastic and flexible team player
  • About Q8

    Kuwait Petroleum International, known by our trademark Q8, refines and markets fuel, lubricants and other petroleum derivatives outside Kuwait.

    Our main activities are focused on Europe and the Far East.

    Established in 1983, Kuwait Petroleum International is the international subsidiary of Kuwait Petroleum Corporation, which brings together all the state owned elements of the Kuwait oil sector under one corporate umbrella and is recognized as one of the world’s top ten energy conglomerates.

    Our business encompasses the marketing and sales, research and refining of petroleum products.

    Q8 markets fuel via over 4,000 service stations across Europe and operates a direct sales operation, providing road fuel and heating oil.

    Our International Diesel Service is dedicated to the needs of international road transport companies; Q8Aviation provides jet fuel at more than 60 airports internationally and Q8 Oils manufactures and markets some of the world’s finest lubricants.

    For more information : http : / / /

    We offer

    Kuwait Petroleum offers you an exciting position, where you will be working in an international company that is one of the market leaders in the oil sector and is expanding rapidly.

    You can expect a competitive salary package with an extensive package of extra legal benefits, a lot of attention for your personal growth and development.

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