To be responsible for the management and delivery of the FM Service in line with the contractual requirements, ensuring that KPI’s are adhered to.
This role will be based overseas in Brussels, Belgium.
Full responsibility for all aspects of Technical Facilities Management within your area of responsibility in accordance to contractual obligations.
Ensure Planned Preventative Maintenance and reactive work orders are administrated from conception to completion in-line with required contracted Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Ensure complete adherence to contractual obligations, specifications and requirements, client and company Key Performance Indicators & Service Level Agreements.
Ensuring complete adherence to Statutory and Mandatory Legislation compliance in Health & Safety and Environmental legislation and all Interserve, and customers’ policies and procedures.
To effectively manage within financial and commercial targets, ensuring all margins are controlled and managed within the parameters of agreed budgets.
To continuously develop and improve the quality of the services provided, in accordance to company and client objectives.
To provide inspirational role-model management and leadership at all levels, acting by example.
To recruit, induct, train, develop and motivate your team of technicians and handymen, creating internal succession and business continuity plans.
To manage all aspects of people management, including conflict, grievance and disciplinary in-line with company process and policy.
To produce business management information reports as determined for customers’ and Interserve.
To Leverage diversity and inclusion and inspire others to do the same.
To be up to date with industry innovations appropriate to the contracts managed and future growth.
Taking direct responsibility for the Health and Safety of yourself, your team and others who may be affected by Interserve work activities.
To continuously build organisational capacity for now and the future, ensuring the company remains fit-for-purpose, competitive and well placed in the market.
Qualified to degree level or equivalent experience in similar role
Membership of appropriate organisation desirable
MBIFM, IOSH managing safely or NEBOSH cert
Likely to have a minimum of 5 years’ experience managing Integrated Facilities Management (hard services)
Strong people management and leaders skills
Sound understanding or equivalent experience of NEC3 contracts
Financial and commercial acumen
Operational experience in the Government sector, particularly in contracts within Central Government, or with other large public-sector bodies
SC or local in-Country equivalent
To be fluent in English and local languages.