Implementation Manager
Alpega
Zaventem, Belgium
1 uur geleden

Summary

As an experienced Implementation Manager, you will drive the implementation of our solutions portfolio (TMS and freight exchange) and take ownership and responsibility of your project delivery activities.

You will report to the Delivery Management Team Lead.

Your role

  • Gather and analyze client requirements and propose integrated solutions to them.
  • Prepare product demonstrations.
  • Deliver and implement projects (full process) : take care of all aspects of a project, from initiation and kick-off meeting with a customer, through project scope and solution definition, planning, development / execution, implementation and follow-
  • up : Pilot the project and communicate on the progress to all parties involved (internal and external)Provide customer advice based on our solutions and define together the best suited set-

    upCoordinate with other teams to ensure on-time delivery of the entire project

  • Document your project deliveries and all relevant processes according to specifications.
  • Train our clients on the use of our applications (on-site or remote).
  • Provide support to the sales team in order to draft commercial proposals based on initial customer requirements / analysis as well as RFI’s / RFQ’s for bigger projects.
  • Required skills

  • A proven experience in delivery or project management (medium size) and demonstrated resilience in managing both short and long implementation projects.
  • It's important that you are still hands-on, this is not a pure project management position.

  • Experience in transport processes and analytics.
  • Fluent in English, German and Polish.
  • Good knowledge of B2B interfaces by preference in the logistic sectors.
  • You are self-driven, passionate, independent, and a strong team player.
  • You thrive in a dynamic, fast-paced and changing environment.
  • Willingness to travel within Europe (1-2 days per month).
  • Nice to have

  • Transportation Management Software ( TMS ) knowledge.
  • Other European languages.
  • Technology savvy.
  • We offer

  • A superb team in an international working environment, working for a leading player in transportation management software headquartered in Zaventem.
  • Ownership in your work, a great team and development opportunities.
  • A competitive salary with extra-legal benefits.
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