Jobomschrijving
You offer first, 2nd and 3rd line remote support (partial onsite support) for the headquarter and all dealers in Belgium and Luxemburg.
This goes from user support to server & network.
Your tasks :
Active directory user and group maintenance
Cloud & Server support
Support for windows file sharing structure
Printserver configuration
Acronis imaging
O365 migration from exchange 2013
Merak mailserver support
Kace ticketing and remote software deployment
Full domain administration
Deployment / migration win10 via WDS
SAP business objects user maintenance
SAP user management
Network maintenance ( DHCP, DNS, VPN)
Maintaining mcafee EPO server
Maintaining Cisco and Siemens ip telephony
Zebrix video server management
CISCO IronPort maintenance
Checkpoint endpoint security administration
Weekend support and onsite support at Brussels motorshow
Support of in-house software and intranet
Remote network troubleshooting for all BE / LUX dealers ( partial onsite support )
Intervention an coordination with third party suppliers and follow up
Managing stock (Servers, switches, phone, laptops, etc)
Navision Incadea server support
Cabling
Some powershell
Environment & Tools : Win 7 & 10 , Win server 2003 / 2008 / 2012 / 2016, vnc / teamviewer , Kace ticketing and software distribution, Office 2010 / 2013, watchguard / juniper vpn, dameware, Exchange management console, SAP User Management, McAfee Antivirus, cisco , Acronisadmin console, zebix video console, checkpoint endpoint security console, MS teams , Cisco iron port , Windows Deployment Services, service now, o365 admin, RDS server support, airwatch, 2FA PING ID authentication admin
