SGS is the world’s leading inspection, verification,testing and certification company. The company employs over 95.000 people andoperates a network of more than 1.
000 offices and laboratories around theworld. In Belgium 1.650 people are working for SGS.
One of the business segments, LifeScience Services (SGS Clinical Research) , is a leading contract research organization (CRO) offering ClinicalResearch services to the pharmaceutical and biopharmaceuticalindustry.
SGS Clinical Research is currently seeking candidatesfor the following position (f / m), based in Mechelen :
Medical Customer Service
The mainresponsibilities of the Medical Customer Service are to develop andcoordinate responses to Request for Information (RFI) sent to us by ourclients, experience / capability reports (for external or internal use), and maintainthe information repositories owned by the Proposal Development department.
Workingin a team environment, this position requires an individual used to working totight deadlines and across multiple projects.
This is a detailed-driven roleand any successful candidate will bring a seasoned eye for detail and anabsolute commitment to compliance with SGS Clinical Research processes andguidelines.
Youfacilitate RFI response strategies based on the requirements and timelinesestablished, with the support of the Head of Proposal Development
You maintain the PD RFI supporting resources
Your team :
You will report to the Head of Proposal Development. You will interact and be supported by a team of professionals dedicated to RFI (Request for Information) responses and proposal development.
Your profile : Minimum requirements :
Minimum requirements :
General understanding of clinical development, trials and subcontracting
Minimum of a Bachelor or Master in life / biomedical sciences. Please notice that other bachelor / master disciplines will also be considered.
Good / Advanced knowledge of MS Word, Excel and Outlook
General understanding of the pharmaceutical industry (experience in the Clinical Research industry is a plus)
Proficiency in English (verbal and written)
Excellent communication and interpersonal skills
Detailed oriented, critical thinking, problem solving
Able to coordinate several activities / projects simultaneously
Resistant to stress and work pressure
Able to interact with all levels of management, colleagues and clients
Able to work independently and also strong team player
Interest in the Clinical Research industry
Added values on your profile :
Experience in developing and / or managing RFI responses, preferably in the CRO / pharmaceutical industry
General experience in the Clinical Research industry (independent of the type of function)
Good knowledge of MS PowerPoint, SharePoint
What we offer :
You will receive an extensive training at the start of your carreer at SGS. We enhance professional growth and will support you while growing in your new role.
You will work in an intercultural team and company that respects work-life balance
Interested? Do you know somebody who might be interested?