Special Process ExpertSpecial Process Expert
Charleroi, WHT, Belgium
4 dagen geleden

Req ID : 39498

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-

speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions.

Joining us means joining a truly global community of more than 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.


To coordinate the industrial control of the Special Processes (SP) during tender phase, product development, industrialization, manufacturing and warranty.

To contribute in technology and activity transfers.

The Special Process Expert is part of the Industrial & Manufacturing Engineering department (PME) of the site.

He / She reports to the Site Special Process Manager.

Internal :

  • Tender : Industrial costing manager;
  • Engineering : Design Group leader / RLE / Sub-system leader;
  • PME : domain leader / Process Engineers (RLI) / Method engineer / PIM;
  • Quality : Industrial Quality / Inspectors / PrQSM / SPQD, SQA;
  • Supply Chain : Logistic methods;
  • Sourcing : Buyer / Sub-contractors;
  • Central (HQ) :

  • Special process experts network and Central Coordinator;
  • Engineering expert;
  • SQD : support under governance of central coordinator.
  • External :

  • Local suppliers;
  • Customers representatives on site;
  • Certification agencies;
  • Standards committee (unless responsibility is exclusively devoted to the central coordinator).

    Activity by step of the industrial process :

  • Tender :
  • Contribute to tender phase, especially in product design and industrialization to take into account industrial constraints and requirements in order to optimize costs and minimize risks.

  • Concurrent Engineering :
  • Contributes during specification and design phases to technical solution decisions associated to special processes;
  • Build the SP REX and interact with product engineering to redirect the design if necessary.
  • Industrialization :
  • Manage industrial risk through Process FMEA and associated improvement action plan.
  • Define requirements and rules for associated tooling necessary to start production;
  • Qualify the product / process pair as well as industrial means to be put in place in line with the design;
  • Support sourcing and SPQD teams in the suppliers’ qualification and in quality follow up for suppliers concerned by SP.
  • Contribute to development of local suppliers;
  • Manage evolution of quality control process dedicated to SP;
  • Ensure deployment and validation of new processes in line with project planning;
  • Issue relevant documents in the Quality System;
  • Manages technicians that are eventually under his responsibility.
  • Transmission :

  • Train the workers and EPU managers to execute SP;
  • Ensure continuous training and permanent qualification of the workers to PS;
  • Train support functions to business rules linked to PS (Engineering, PME, Sourcing, Supply Chain, Quality).
  • Execution / Serial manufacturing :

  • Guarantees internal control and good application of process rules in line with customers’ requirements;
  • Thus performs internal and external audits;
  • Ensure day to day monitoring of SP business rules and solve issues concerning SP;
  • In case of non-conformity or incident, investigate root causes, finds and implement repair solutions;
  • Demonstrate QCD and EHS improvement linked to SP through efficient action plans. Measure performance linked with site industrial objectives and through APSYS audit for instance;
  • Support Sourcing and Supplier Quality teams during quality crisis.
  • Transverse

  • Participate to meetings and working groups of the SP network;
  • Propose improvement ideas and evolution of the business rules of their domain.

    In case of major SP quality crisis (major technical risk, safety or financial), the expert must provide to the project manager, factually, a clear problem analysis (root causes, associated risks) and the options to exit the crisis, to enable him taking serenely position.

    He / She has the duty to control his / her external communication (written and oral) as it engages the responsibility of Alstom towards third parties.

    Performance Measurement

  • Manufacturing and Quality documents are available in due time and to the good quality level;
  • Qualification reports of operating modes are issued in line with the planning;
  • Zero non conformity during internal or external audits;
  • Level of deployment of SP standards rules;
  • Contribution to site industrial QCD targets;
  • Reactivity and consistency during expertise during defect or incident;
  • FAI validated for all installations involving SP and flagged as technical or industrial risk before GSR (Serial Go).
  • Educational Degree :

  • Training and Qualification by a third party for PS if needed (eg welding);
  • Bachelor electric.
  • Technical Competencies / Experience :

  • 2 to 5 years’ experience in engineering or industrial department;
  • Practice the special process in question from 2 to 5 years (execution, definition, qualification);
  • Has been trained to Alstom Special Process standard training;
  • Is officially recognised as expert by the Special Process central coordinator;
  • Able to read, write and speak English.
  • Behavioral Competencies :

  • Independent, rigorous, good communication;
  • Pedagogue (able to provide training to a group of trainees);
  • Innovative, participative in business workgroups.
  • An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.

    We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.

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