The EMEA Demand & Supply Planner has a first responsibilityto protect quality, customer service, and revenue in line with our CREDOthrough ensuring a smooth inbound flow of material and inventory allocationdecisions.
He / She will be responsible for managing the regionalS&OP process, ensuring overall alignment with the global Franchise S&OPProcess.
He / she will be responsible foralignment on an accurate regional consensus forecast, developing demandscenarios (risks & opportunities), supporting regional marketing indeveloping product portfolio plans, as well as overall metric improvementactions.
He / she builds collaborativepartnerships with both commercial and supply chain partners and ensures thatcommunity of country Demand Planners are informed and aligned with Franchisestrategies, supporting consistency in approach through the country S&OP process.
Inaddition, the EMEA Demand & Supply Planner will be responsible for ensuringclose alignment with network planners and other business partners on managementof supply planning activities into regional distribution centers for assignedcodes, while supporting supply planning processes for codes requiring valueadded services in regional distribution centers.
Principle Duties andResponsibilities (responsibilities which account for more than50% of job)
Deliver & Monitor End-CustomerService Commitment (Service level / Backorder)
Own theregional S&OP process aligning communications between Commercial and SupplyChain partners, andensuring connectivity with Business Planning process
Manage and consolidate the EMEA Regional Demand Planworking directly with the Country Planners within the EMEA Region.
Understandmarket trends and identify forecast improvement strategies to deliver KPI’sincluding regional Mean Absolute Percentage Error (MAPE), service and inventorytargets
Manage and coordinate, with regional and globalpartners, the launch of new product introductions, parameter set up accordingto regional / Country Demand Plan, and projected inventory pipeline
Manage inventory levels in regional distribution centers by reviewing the Demand Plan, Safety Stocks, Lead Times and any other relevant system parameters, propose improvements of the planning processes and parameters, and understand the impact of the required changes
Work with affiliate markets in reviewing Demand Plans, supporting inventory optimization strategies, and identifying actions to reduce SLOB (slow moving and obsolete) inventory across the region
Ensure that Demand Plan and Business Plan are in line with expectations, and identify actions to close any gap when necessary
Support on integrating new business acquisitions within the EMEA supply chain processes
Other Duties andResponsibilities
Organize and provide training on the Demand Planning (DP) tool to EMEA Demand Planning community. Maintain the Demand Planning tool for EMEA region (statistical forecast, integrity etc.)
Ensure data integrity in planning systems to allow distribution planning systems (APS DRP) to plan accurately.
Provide monthly or weekly DemandPlanning reports(MAPE, consumption reports etc.)
Work withdistribution centers and regional marketing to manage backorders and allocationof products against outstanding customer orders during periods of short supply
Provide Available to Promise (ATP) data to our customers considering projected product supply plans
Supportsupply reviews with distribution centers for products requiring Value AddedServices (VAS) including de-pack / re-pack operations
Deal with Tender Orders and execute based on alignment with the customer
Ensure credo values are followed in long and short term tasks
Ensure compliance with the Quality Manuals andstandards
Educationand / or Experience
Bachelor’s degree or equivalent, preferably in Business, Logistics or Engineering
2 or more years of experience in a supply chain / planning function. Supply chain experience in medical device or pharmaceutical industry is an asset
Proficiencyin ERP and planning tools. Experience in OMP is an asset
Advancedknowledge of MS Excel & MS PowerPoint.
Other Skillsand Abilities
Strong analytical, systems, and numerical skills with capability to master complexity
Superiorteam player who keeps humble and calm under challenging situations and withability to multitask
Strongcustomer focus (internal & external)
Fastlearner, embrace change and complexity
Demonstratedbias for continuous improvement, problem solving and decision making ability
Comfortablewith ambiguity, and identifies and executes new ways to deliver targets
Excellentsocial, influencing, and communication skills
Knowledgeof Process Excellence and / or LEAN concepts is a plus
Fluency in English