Do you like to create service strategies and designs? Do you thrive whenchallenged by complex contracts, evolutions and customers?
As a ServiceDesigner you enable Cegeka in taking a next step in enforcing its position asmature outsourcer and managed services provider. #LI-IF1
You create service architectures & you define service frameworks
You setup the governance, process structures, service levels, standard strategic and operational services, service positions,
You create managed services in Hybrid Cloud, Digital Workplace and Cyber Security from the service point of view
You are the contact point for the business in transformational projects such as a creation of a service desk, setting up strategic workforce management and modernisation of operational processes
You are leading the process of gathering, prioritizing and translating business requirements towards our digital factory as we have an ambitious plan to digitize our services toward our customers
You interact with customer teams, product management, operational teams,
Wat breng jij mee?
You are service obsessed and technology eager
You have a thorough practical experience in service design of IT environments and / or organizations, preferably IT outsourcing infrastructure related
Knowledge of process and service frameworks such as ITIL and SIAM is a must
Entrepreneurship is in your DNA and therefore you can work strategically, analytically and conceptually
Thanks to your empathy and persuasiveness, you can not only stay high level, but are also able to bring theory to practice
You are a very good communicator and result driven
You are a real team player who can also work autonomously
You have an excellent knowledge of English. Knowledge of Dutch and / or French is a plus.
Wat hebben wij jou te bieden?
We ask a lot (of talents) of you.Fortunately, you also get a lot in return
After all, a star like you deservesthe very best
You will be working for a real TopEmployer
A growth company with a dynamic spirit andmany opportunities for advancement that inspires you to great things
An attractive salary that matches yourexperience, complemented with a comprehensive package of additional benefitssuch as a company car, hospital and group insurance and meal vouchers
Thanks to our flexible working hours, youenjoy an optimal work / life balance
With our Flex Reward Plan you put togetheryour ideal remuneration package yourself. If that isn’t great
Through our program "CEO of your owncareer" you are at the wheel of your own career. Determine your own future.