Service Designer
Cegeka
Hasselt, Limburg, BE
2 dagen geleden

Do you like to create service strategies and designs? Do you thrive whenchallenged by complex contracts, evolutions and customers?

As a ServiceDesigner you enable Cegeka in taking a next step in enforcing its position asmature outsourcer and managed services provider. #LI-IF1

  • You create service architectures & you define service frameworks
  • You setup the governance, process structures, service levels, standard strategic and operational services, service positions,
  • You create managed services in Hybrid Cloud, Digital Workplace and Cyber Security from the service point of view
  • You are the contact point for the business in transformational projects such as a creation of a service desk, setting up strategic workforce management and modernisation of operational processes
  • You are leading the process of gathering, prioritizing and translating business requirements towards our digital factory as we have an ambitious plan to digitize our services toward our customers
  • You interact with customer teams, product management, operational teams,
  • Wat breng jij mee?

  • You are service obsessed and technology eager
  • You have a thorough practical experience in service design of IT environments and / or organizations, preferably IT outsourcing infrastructure related
  • Knowledge of process and service frameworks such as ITIL and SIAM is a must
  • Entrepreneurship is in your DNA and therefore you can work strategically, analytically and conceptually
  • Thanks to your empathy and persuasiveness, you can not only stay high level, but are also able to bring theory to practice
  • You are a very good communicator and result driven
  • You are a real team player who can also work autonomously
  • You have an excellent knowledge of English. Knowledge of Dutch and / or French is a plus.
  • Wat hebben wij jou te bieden?

  • We ask a lot (of talents) of you.Fortunately, you also get a lot in return
  • After all, a star like you deservesthe very best
  • You will be working for a real TopEmployer
  • A growth company with a dynamic spirit andmany opportunities for advancement that inspires you to great things
  • An attractive salary that matches yourexperience, complemented with a comprehensive package of additional benefitssuch as a company car, hospital and group insurance and meal vouchers
  • Thanks to our flexible working hours, youenjoy an optimal work / life balance
  • With our Flex Reward Plan you put togetheryour ideal remuneration package yourself. If that isn’t great
  • Through our program "CEO of your owncareer" you are at the wheel of your own career. Determine your own future.
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