Strategic Insights Manager
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Strategic Insights Manager

Drive fact-based and data driven decision making for the residential marketing department at Telenet, the leading telecommunications and entertainment company in Belgium.


As a leading telecommunications and entertainment company with its two feet in the digitization of our society, Telenet is eager to bring aboard data-

minded personalities that share our passion for turning data into value for our customers and shareholders. We are looking for an Insights Manager to become a part of our dynamic team who will use data to support, challenge and inspire our business with actionable information and insights about our customers.

Key Responsibilities

Key overall responsibility is to work with the business teams to take fact-based and data-driven decisions on high impact topics.

This typically includes the following activities :

  • Identify and prioritize business use cases : work with senior business leaders to identify and prioritize problems that can be solved through data and analytics
  • Define the approach that is needed to produce the most meaningful insights
  • Guide junior analysts and data scientists in the execution of the business use case, to ensure it is done in the most efficient way, and interpretable for business stakeholders
  • Coach the analysts to synthesize complex insights into easy to understand actionable recommendations that resonate with business stakeholders
  • Implement the proposed solutions, both by driving the business stakeholder agenda and by adjusting existing business processes to fully leverage the generated insights
  • Develop and lead specific insights programs that make step-changes in the generation and implementation of insights at Telenet
  • About You

  • Master’s degree in a quantitative field or equivalent by experience
  • 2-3 years of experience in a top consulting firm is a strong plus
  • Domain knowledge and experience in a business function in Telecom, Entertainment or similar industries is a strong plus
  • Strong acumen in quantitative analytics and structured problem solving
  • Experience, or at least a strong interest in advanced analytics / data science
  • Excellent presentation and storytelling skills and ability to influence decision makers
  • Entrepreneurial mindset : enthusiastic, committed and business savvy to navigate the potential technical or organizational roadblocks
  • Strong coordination skills : able to direct an analytics initiative end to end from ideation through production and adoption and have an understanding of the life cycle of an analytics initiative and the common pitfalls.
  • Fluent in English and Dutch / French
  • The profile we are looking for is referred to as analytics translator in the following McKinsey article in Harvard Business Review :

    What we offer

  • A position in an innovative, healthy and ambitious organization which is committed to put data intelligence at the core of its business
  • The chance to further develop your career as part of a dynamic, enthusiastic and results-driven team of peers Telenet has track record of fast career paths for top performers
  • A leading role in a fast-growing team, benefitting from an increased focus on data & insights throughout the organization
  • An attractive compensation & benefits package, including a personal development plan
  • About Us

    As a provider of media, telecommunications and entertainment services in Belgium, Telenet is always looking for the ideal experience in the digital world for all of its residential and business customers.

    We are committed to be the leading provider of converged connected entertainment and business solutions in Belgium by 2020.

    We offer seamless connectivity, inspiring entertainment and superior business solutions. And in everything we do, we try to wow’ our customers.

    Our goal is simple : making work and life easier and happier.

    At Telenet we strive for sustainable growth, with a good balance between operational excellence and social responsibility, taking into account the social, economic and environmental aspects of our business operations.

    Together with our employees and our partners, we want to make a positive contribution to the Belgian digital economy and build a digital society that is accessible to all.


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