Service Desk - Support Applicatif
Talentus
BRUXELLES
6 dagen geleden
source : JoBBsquare

As a first line Service Desk Agent your primary occupation is to provide support to the notaries and their co-workers on the applications developed by our IT unit.

As the first line of support to our customers, you represent the company and contribute to the delivery of high standard service.

The Service Desk Agent answers incoming calls and e-mail, uses knowledge base tool along with their expertise to resolve incidents and service requests.

The Service Desk Agent escalates unresolved

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