Customer Success Manager
BEEPLE
Brussels, Belgium
3 dagen geleden

The Beeple Vibe

Beeple is a tech scale-up company founded in 2016 by two passionate minds. With Beeple, a cloud-based web platform, we are offering a new way to digitize the temporary staffing business.

Beeple is used in all kinds of sectors : from catering, festivals & events, retail to guides, cleaning and aviation. The ultimate goal is to conquer the complete HR market.

The atmosphere at our start-up is casual. We love enthusiastic people who believe in digitization, automatization, innovation and Beeple.

You can choose where and when you want to work, as long as you don’t miss any deadlines or meetings. Are you a morning person or a night owl?

Both are welcome at Beeple! It’s never boring here because your job will never fit one profile. Our team is quite dedicated and very ambitious.

Your Role

Our Customer Success Manager is a creative person, a jack of alltrades’, that provides support for our customers during their start-

upperiod and their usage of our software.

  • You will take care of our clients by listening to their needs andclaims - on the phone or in person.
  • You have a beautiful voice, in real life as well as invideoconferencing! You are able to explain each idea in a simple,clear and concise way.
  • You are flexible and make every effort for our customers.
  • You give weekly Kick-Offs to our customers - these are interactive workshops to guarantee a smooth start for our customers with our staff management tool.
  • You have weekly meetings with the Customer Success Team to discuss new opportunities and resolve common problems.
  • Thanks to your analytical and sales skills, you never fail to seize upsell opportunities when they occur.
  • You take pleasure in taking over our support line or you answerthe questions of our customers via email in French or English.
  • Last but not least, you’ll be the natural link between the clientsand Beeple.
  • What do we expect from you

    You would perfectly fit into our team, with following qualifications

  • Native in Dutch and / or French; good level of English (any other language isa plus).
  • Driver License (B) will be convenient for visiting clients.
  • You are open to go on short international business trips to clients if and when the opportunity presents itself.
  • Passion for high-end customer service.
  • Comfortable speaking to both decision makers and business users.
  • Great communication skills.
  • Very good empathy towards users.
  • Good analytical skills as you’ll have to quickly understand usersneeds.
  • Highly organized and detail oriented.
  • IT affinity, experience with SaaS is a plus.
  • Following perks

  • High growth, fast-paced work environment
  • Friendly, fun, and collaborative team-based work environment
  • Fully stocked fridge and cold brew
  • Fun, creative, open, award-winning work space
  • Flexible in working from home
  • What we can offer you

    We offer a workplace in a young and dynamic tech scale-up environment. We provide you with a good salary, extra-legal benefits and a flexible work rhythm that perfectly fits you.

    At Beeple, you are free to give your own creative input and grow within the company. We grant you the ability to develop your skills and build out your career.

    Working at Beeple will offer you the opportunity to work for one of the fastest growing SaaS companies in the HR-tech sector.Job Type : Full-time

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