At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry.
We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product.
We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.
We are headquartered in Zurich, and have more than 11,000 passionate Employees working in more than 35 countries worldwide.
We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
About the role
The Global Supplier Quality Specialist is responsible for his / her RM category(ies) to :
Interface with(in) Global & Regional Supplier Quality, Regional R&D & Sourcing to (pro-) actively drive Risk Management framework & activities for his / her category(ies), performing analyses, following up on findings and driving mitigation actions, communicating relevant findings to the appropriate internal stakeholders.
Interface with the Global Supplier Quality Analysts in an expert role to facilitate SRM request resolution. Manage all non-standard operational & strategic topics where / if relevant Interacts with suppliers and internal stakeholders to ensure compliance with BC supplier and raw material requirements
Participate in a leading role in Global Supplier Quality Projects a project member and functional lead, such as new acquisitions integrations
Prepare / update / review RM specification (including templates & framework) as needed to ensure that the right levels of quality requirements are being controlled for all RMS.
Key responsibilities include
Category Risk Management (Supplier and Raw Material)
Risk Management : identify areas of risk within category, perform risk analyses with suppliers, follow up on findings, pro-actively communicate with other internal / external stakeholders on risk mitigation plans
Tool & Functionality Development(s) : improve existing tools, create new tools for risk management with the help of the Process Improvement Manager.
Define supplier risks and identify respective mitigation plans aligned with strategic sourcing
Evaluate & negotiate quality (standards / specifications) of Raw Materials and Suppliers
Participate in discussion of agreements with supplier (quality KPI’s, etc.)
Coordinate raw material and supplier change requests
Performs portfolio evaluation to optimize the BC supplier and raw material range
Author Raw Material Specifications and contributes to Supplier Quality Requirements setting
Supply Quality Projects (Innovation, Continuous Improvement)
Take a leading role in delivering Supply quality projects on time, coordinating internal and external stakeholders.
Lead Supplier Quality project stream in integrations and acquisitions
Continuous improvement and Reporting
Take part in Global Supplier Quality Improvement projects
Prepare and delivery RM & Supplier relevant reports & dash-boards (Risk Management / Audit follow-ups) to the relevant BC community on Supplier Quality operations & projects
Operational Request Support
Provide support to SRM analysts in an expert role, providing timely input when required to facilitate SRM request resolution
Master Degree in Food / Bio Science / Chemistry (or equivalent through experience)
Fluent in English + other specified languages an asset (e.g. Russian, Spanish, Portuguese, Arab, Japanese, Chinese)
7+ years’ experience in a Quality or R&D function in the Food industry. Relevant industrial experience in the Food industry is a must
Experience with HACCP, GMP, food labeling requirements
Experience in Risk management and Project management
Experience / Knowledge of Barry Callebaut’s key material groups (cocoa, dairy, fats, flavours, colours, sugars)
Analytical : Background & interest in a data & process driven approach to further enhance and uplift the applied processes and tools (operationally & strategically).
Business minded and keen interest in data management
Profound stakeholder management skills
Project Management skills & experience
IT expertise : Google, SalesForce, SAP, MS Office. SAP knowledge is a must
Ability to travel up to 20%