We are looking for an IT Support and administration officer to join our team in Campus Kempen. Your Role Are you knowledgeable in software, hardware and networks?
Are you a problem-solver with excellent communication skills? Do you have experiences in IT support and you are interested in working in our Belux team?
If yes, then continue reading, as this might be just the right challenge for you! Your Responsibilities User support via ticketing system, phone and direct contact based on ITIL StandardAdministration of users and computers in active directory and MS exchange serverAdministration of the local hard- and software (clients, server, storage, network, RF-environment, printers, etc)Participation in IT projectsClose cooperation with Business Units and support of business initiatives.
Ensuring business contingency and data availability in our ICT environment.Defining processes, optimization and continuous improvements.
Documentation of activities, processes, tasks#LI-JD1 Your Skills and Experiences Good communication skills in English and Dutch (fluent or native level)Bachelor in IT or matching level of experienceExperiences in IT 1st and 2nd level support (experiences with ITIL Standard as advantage)Deep knowledge of Windows 10 and standard applicationsUnderstanding of Windows Server Operating Systems, Vmware, MS ExchangeUnderstanding of IT network technologiesAwareness of Information Security and quality standardsGreat ability of logical and analytical thinking / structured way of working Good Reasons to Join We offer a position in a strong international environment with a competitive salary and development opportunities within the Kuehne+Nagel Group.