IT Infrastructure Teamleader
Beckman Coulter, Inc.
Ghent, Belgium
3 dagen geleden

About Us

Esko is the worldwide market leader with software for packaging buyers, designers and manufacturers and hardware products for the packaging, label, sign and display industries.

With Headquarters in Gent - Belgium, Esko employs around 1,500 people worldwide. Its global sales and support organization covers Europe, the Americas, Asia / Pacific and Japan.

In our factory we produce high-quality cutting tables, which offer an all-round cuttion solution for any application : from sign making, display production, sample making and short to medion rum corrugated production.

Description

Main role / Job Objective : A Senior Systems Engineer is responsible for resolving escalated service issues, coaching other engineers to resolutions, and for maintaining and overseeing the technology of their assigned accounts and a variety of systems and IT lab environment (both internal IT and SW engineering).

This role is a key position within the infrastructure team and will be called upon to resolve the highest level technical issues.

This position will lead the deployment, maintenance and continuous improvement of the IT systems (Production and R&D), as needed by the Esko business.

Its main focus is to keep the environment running and to assist Esko IT in reaching its next Infrastructure maturity level.

Leads the day-to-day operational support for server, storage or network infrastructures and coordinates improvement plans and projects.

Main responsibilities and key activities :

  • Manage and install (in case this is not handled by an external partner) assigned server, network and client hardware, operating systems and application software. Examples are :
  • Microsoft Windows or other operating systems for server and client technologies.
  • VMWare ESX and vSphere virtualization technologies.-Nutanix hyperconverged-Citrix-VMWare ESX and vSphere virtualization technologies.
  • Nutanix hyperconverged-Citrix
  • Manage AD (Active Directory) and Group Policy in a mixed Windows / Mac environment. Troubleshoot and resolve GPO (Group Policy Object), AD replication, security, and permissions.
  • Assist in 2nd line troubleshooting activities for assigned server, network and client hardware, operating systems and application software (performance related).
  • Create reports for IT management concerning systems performance and usage :
  • Review system logs and alerts; respond according to documented procedures- Monitor and report on performance for all assigned servers, applications, and technologies.
  • Perform ongoing capacity and performance planning for all assigned servers, applications, and technologies.
  • Work with and guide external partners used for IT managed services to come to best solution for Esko in any given circumstances.
  • Develop and document procedures around IT systems administration.
  • Ensure alignment with IT security policy and corporate standards.
  • Give input to the IT Software and / or Infrastructure Architect for new directions or any adjustments to the technology roadmaps.
  • When needed acts as the infrastructure Architect.

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