Partner Success Manager
Ghent, Belgium
21 uur geleden

Job description

Is it you, we are looking for?

You are motivated to set-up an entire new framework and process that brings our customers in contact with our partners. Customers just bought a Partner Onboarding Package in our application, so it’s essential that they get in touch with a regional partner.

Since we will only work with a selected trained group of certified partners, your main goal is to implement a recurring learning and certification process.

It will be really important to test regularly their Teamleader product knowledge.

Besides that, you speak fluent Dutch (native), French and English (professional level). Bringing first value online is your second nature, you have experience in solving more complex business challenges.

You have the knowledge to advise business owners on a strategic level, recognize their problems and negotiate with them.

Experience in a SaaS environment would be a nice extra.

What a day in Partner Success looks like :

Our partners will be helping out our clients, after they decided to start with Teamleader. You will be assisting them with their first on-site implementation sessions.

To be more concrete, you focus on driving partners’ adoption of our product proactively and you onboard new partners and help them to be successful.

We want you to help our partners and their customers to work smarter. In the end, you will be able to welcome more and more partner ambassadors every month.

This way you will be at same time creating a true Partner Onboarding Community, where they can learn and share their experience.

Dynamic, vibrant and positive office life

  • You will never, ever come home and say you had just another day at the office . You will talk with tons of entrepreneurs everyday and most of the time, Teamleader is their first step to digitization;
  • we really make a difference.

    Besides that, we have our daily team lunch, we end the week with drinks and go on very fun team outings during the entire year.

    You will have 150 colleagues, whom you will e-meet in the bi-weekly fold-up meeting and meet in real life during company team building events.

    Be prepared for a very international environment!

    Being an employed entrepreneur

    At Teamleader, you have the possibility to join a team of seasoned experts that believe in the power of continuous learning and self-development.

    We regularly take some time away from the office for team building activities to bond and mingle.

    Above all of this, you will start with an in-house training of two weeks. You learn everything about us, our story, your colleagues, our workflow-tool and you get an in-depth sales onboarding.

    As soon as you start working, we expect you to be hands-on, with an entrepreneurial mentality. Learning by doing, that is our motto.


  • An entrepreneurial person
  • Commercial and authentic
  • Problem-solving, critical thinking
  • Strong and open communicator
  • Proactive, positive, team player
  • Structured in your way of working
  • Able to successfully implement and roll-out a new structured process from scratch
  • Having an in-depth knowledge of all main Customer Success KPIs
  • Creative, thinking out-of-the-box
  • Solliciteren
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