Customer Service Officer
Beneo
Tienen, Flemish Brabant, Belgium
5 dagen geleden
source : Jobat

Responsible for the full order administration process for a range of customers worldwide. Your most important tasks are :

  • Handle customer's orders
  • Take care of the contract and order administration
  • Set-up and coordinate transport planning with external transporters and monitor the execution and the costs
  • Collect the required documents (internal / external and from different authorities)
  • Prepare and issue the invoices
  • Update customer master data
  • Take responsibility in projects (SAP, customs, transport, )
  • Daily contact with customers, transporters, authorities and others and internal departments such as Sales, Production, Supply Chain and Quality.
  • Bachelor degree or experience in sales administration or customer service
  • Good knowledge of Dutch and English
  • Experience with an ERP system (at Beneo we use SAP)
  • Strong problem-solving skills
  • Diplomatic and able to build solid relationships
  • Experience in EU / export legislation and logistics is a plus
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