Who is Mastercard?
We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®.
We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you.
We believe in connecting everyone to endless, priceless possibilities.
Junior Coordinator, MasterCard Academy Europe (Rosetta / First Employment Plan)Junior Coordinator, MasterCard Academy Europe (Rosetta / First Employment contract Plan)
Job Description Summary
Customer Delivery Europe (CDE) is in the center of the MasterCard Europe (MCE) organization and the key contact between the Divisions, Operations and Technology (O&T), Global Products & Solutions (GP&S), and other business units.
Our delivery model encompasses the breadth of our Sales and Delivery Process, including opportunity management, business deals, delivery and post-
implementation reporting and optimization. We work closely with Account Management, Business and Acceptance Development, and other functions, to make it happen.
We take responsibility for working with every stakeholder, internally and externally, to ensure successful execution of our products in the different markets.
The Customer Delivery Product Delivery group is a part of Customer Delivery Europe and has as main assignment to support the divisions in the delivery of specific products.
Assessing product readiness and ensuring a flawless delivery of these products in the markets is key to successful delivery.
MasterCard Academy is Europe’s longest standing provider of payment education and training, helping MasterCard’s customers and partners to understand a wide range of topics across the payments value chain, ranging from products to business, technical operations, fraud & risk management, acquiring, as well as new digital and mobile technologies.
The Academy’s offering is delivered across xxx markets and to over xxx customers each year throughout the region, either through face-
to-face training or using its remote learning platform Academy on the Web (AOW). The success of the Academy has been built on the ability to offer the right training solutions to meet our customers ever changing needs, to a high quality yet at a competitive price.
Working in close partnership with the MasterCard Academy Faculty members, the jobholder's role encompasses responsibilities in the following activities for face to face sessions and Academy on the Web webinars :
Consolidation of participant feedback
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