Business Applications Domain Microsoft’s Business Applications Domain helps customers maximise their investment in Microsoft Dynamics 365 solutions, the full portfolio of Microsoft Products and Microsoft Azure through accelerated adoption and productive use of technologies.
The Microsoft Business Applications Domain team is part of a worldwide organization of exceptional people who lead and serve our customers to realise their full potential through software and services.
Working at MicrosoftWe are part of a diverse and multi-cultural team of customer focused and results-driven influencers.
With a growth mindset and collaboration at its core, the domain leverages the unique talents and skills of all individuals to drive success and deliver results.
This is your opportunity to work and learn with the foremost Microsoft Dynamics 365 experts on a variety of projects, technologies, and geographies.
At Microsoft you will be provided with a range of opportunities for professional and personal development across all our technologies and business.
As a member of the Microsoft’s Business Applications Domain, you will work on the largest and most complex customer projects across EMEA that will make a real difference in millions of people’s livesEmpower every person and organization on the planet to achieve more.
Our mission statement is a commitment to our customers. We deliver on that commitment by striving to create technology that is accessible to everyone.
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Based in the UK or Western Europe, the Project Manager in the Business Applications Domain takes responsibility for project delivery and execution on one or more of Microsoft’s Dynamics projects at our customers and may operationally report to a Program Manager as part of a larger engagement.
The role requires deep project management experience in a consulting organization, broad technology knowledge, the ability to understand how the Microsoft technologies will support an organization’s digital transformation, and the ability to facilitate the successful deployment of complex ERP or CRM solutions across multiple business teams and physical locations within an organization.
The Project Manager will help identify, pursue, and close strategic business development opportunities while continually driving addon business within existing accounts.
To accomplish this, the Project Manager must be effective in fostering executive level relationships. The successful candidate will help translate business needs into technology solutions which will be formulated in contracts and / or statements of work.
The Project Manager is a key enabler for the success of an engagement, orchestrating Microsoft consultants, offshore resources, and partner staff.
They manage the complete lifecycle of large and complex projects, and have a passion for customers that is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
The Project Manager will need to be able to manage difficult and challenging situations and facilitate team and customer conflicts.
The Project Manager is a leader; they will walk the halls, understand what’s happening, and lead their team, the customer, and the project’s delivery partners.
They must have an excellent understanding of the fundamentals of project management, the experience of putting those principles into practice, and the personality and experience to be the go-to person for the project.
The Project Manager must understand the needs of the customer (Statement of Work, conditions of satisfaction, success criteria), Microsoft (needs of all internal stakeholders), the vision of Microsoft Services and Microsoft Business Solutions, and be able to steer a path to meet the needs of all.
The Project Managers in the Business Applications Domain act as mentors for project teams engaged in large Business Solutions implementations.
ResponsibilitiesSuccessfully delivered 5+ ERP and / or CRM projects for enterprise class customersPMI PMP Certified Project Manager is desirableExcellent communications (up / down / peers)Experience in supporting contractual & commercial management and executionExecutive relationship managementExperience in working in international corporations and is familiar with the corporate culture, policies, compliance and processesExperience in working with offshore delivery teamsProven track level in business domain & technical conversationExperienced in day to day project management including staffing, milestones, cost management, and deliverablesAbility to work closely with the project team to find appropriate solutions, and proactively set up action plans to anticipate on complex problematicsExperience or Knowledge of Microsoft Dynamics CRM or ERP is desirableQualificationsCore accountabilities required skills are as follows : Overall Responsibility for Project Planning and DeliveryDirecting & Managing Project WorkStakeholder & Communication ManagementScope Management and Change ControlProject Issue and Risk ManagementCustomer facing Status Reporting and Project HealthWorking with Customer Project Manager on Planning and Monitoring the ProjectProject Financial Management, Profitability and Accurate Revenue ForecastingAdditional Microsoft-internal reportingSubcontractor-Project Control (Partners, Global Delivery, and ISVs)Work Order Amendments and general Contract AdministrationTimesheet and Expense Submission, Tracking, and ApprovalContractor and Customer Invoice Management and ApprovalEfficiency in Escalation Management (from customer and internally)Customer Satisfaction ManagementPersonnel On-boarding / Rolling-offManaging highly Technical ResourcesSchedule and Task ManagementProject Documentation ManagementMonitoring & Controlling Project ActivitiesQuality Plan ExecutionFacilitate Peer ReviewsProject Knowledge and IP managementThe successful candidate will have a BS / BA degree, or equivalent work experience and 8+ years hands-on project management experience with large scale enterprise, global ERP or CRM solutions (such as Dynamics, Oracle, SAP, Lawson, Salesforce.
com, etc.) in multiple industries. English verbal and written communications skills are a must, and fluency in another language (such as Arabic, French, German, Italian, Portuguese, Spanish, or others) is preferred but not essential.
The job will require frequent travel (65% +). Please note we do not provide relocation nor sponsorship.Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Benefits and PerksIndustry leading healthcareSavings and investmentsGiving programsEducational resourcesMaternity and paternity leaveOpportunities to network and connectDiscounts on products and servicesGenerous time awayJob SummaryJob number : 925027Date posted : 2020-11-03Travel : 25-50%Profession : ServicesRole type : Individual ContributorEmployment type : Full-TimeExperience : Experienced professionals