At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure.
We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.
At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace.
The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.
Want to be a part of our team?
We are currently looking for a Support Services Engineer - Security to support the business in achieving its objectives.
Working at NTT
As Support Services Engineer you will join the existing team to support our clients. This can be via remote connection or occasionally onsite at the customer.
You will investigate support calls and identify the root cause of incidents and problems. You provide remote support via mail, phone or remote access and ensure the efficient and comprehensive resolution of incidents and requests.
This could involve ensuring that repairs are carried out by coordinating product requests and liaising with other team members.
You will take full ownership for managing the incident to resolution within the service level conditions. If needed you report and escalate issues to 3rd party vendors.
You provide continuous feedback to clients and other parties and update all systems and / or portals as prescribed by NTT procedures.
What will make you a good fit for the role?
In depth knowledge of, and experience with products of different vendors : Fortinet, Cisco, Juniper, Check Point in the technologies mentioned above.
Join our growing global team and accelerate your career with us. Apply today.
Equal opportunity employer
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.