Process Improvement Coordinator
The ID department (from Innovation to Development) brings together the Product Management & the R&D department. The position is more specifically based in PMG (Project Management Group), within ID at IBA.
As ID Process Improvement Coordinator , you will be responsible for maintaining & continuously improving the methodology, processes and tools within ID.
Duties & Responsibilities :
ID department is accountable for 3 processes : Concept & Feasibility (C&F), Design & Develop (D&D), product management. The ID Process Improvement Coordinator will represent the D&D process & will support the C&F & Product management process’ owners.
The main responsibilities are to :
Assess, document, maintain and harmonize existing processes with transversal view to other departments.
Maintain operational improvements and identify new improvement opportunities with other process owners, and participate in / contribute to major improvement projects within the organization
Follow up on performance and results through the creation, automatization & tracking of specific KPI’s.
Develop, mentor and coach major stakeholders on quality concepts and applications.
Manage the interfaces with other processes & provide pertinent data regarding field issues, explanations on data, recommendations etc
Be part of the CAPA board as D&D representative and do the follow up for the whole department : maintain the list of CAPA, perform the root cause analysis, follow up on actions till the closure of the CAPA.
Be the point of contact for stakeholders to create fluid communication within ID and with other departments regarding D&D process & ID’s CAPA.
Maintain existing project management methodology and governance and create, automatize & track specific project management KPIs
As ID Process Improvement Coordinator , you have :
A master’s degree in quality management or in engineering
More than 3 years of experience in quality management and process improvement
Excellent communication skills both in French and in English
And you also are :
Client minded with strong interpersonal and excellent people management skills
Flexible and stress resistant with very good planning & organizing skills
A creative force to improve, automatize methodologies & tools
Able to organize your work autonomously and enjoy taking initiatives
The identity of IBA is characterized by a group of colleagues driven by motivation, curiosity, creativity, the desire to learn on a daily basis, by technical challenges and above all by a highly developed team and family spirit that makes the daily life smoother and more enjoyable!
By joining a team of about 40 nationalities and working on more than 45 different sites on 3 continents, IBA offers you the opportunity of a meaningful career with a direct impact in the fight against cancer.
We are driven by :
Innovating in a cutting-edge technology environment
Developing professional and personal skills by learning on the Job; by participating in challenging projects; top class courses
Evolving in a friendly culture environment based upon solid values (dare - share - care - be fair)
Acting autonomously and belonging to motivated teams with good work-life balance
Contributing to a company where sustainability, safety and well-being are key to our success