What’s the job?
You will make a difference by answering to clients’ questions on Nielsen studies that will enable clients to grow in the FMCG market!
Your job will contain 3 main parts : the daily contact with retailer and manufacturer clients, the reporting on market trends and the setup of general trends in client presentations.
Concretely, for the first part, you’ll be accountable for responding effectively to our clients’ daily questions on the use of Nielsen data, escalating when needed to other teams.
You will perform small data analysis, provide guidance on our software and webtools and contribute to the enrichment of our CRM knowledge center.
As our client’s first point of contact, you’ll be the friendly help of Nielsen, providing award-winning customer service and support.
For the second part, you’ll be responsible to build and refresh the regular and ad hoc reports about the market trends and deliver them to our clients.
Finally, you’ll help the analytics team in building quality presentations on categories. You’ll work together to deliver meaningful results and insights on the FMCG market.