Specialist customer support
Toyota Motor Europe
Diest, Belgium
4 dagen geleden

TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937, Toyota now sells vehicles in 170 countries and employs over 300.

000 people. As a company, Toyota Motor Europe focuses on sustainability and future generations and strongly promotes diversity, inclusion and gender equality.

We are highly interested in receiving the applications from professionals of all backgrounds and genders looking to build their career in either scientific, engineering or corporate positions.

Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing and engineering operations.

For Toyota, Quality is a way of life. Nothing is so good that it cannot be made better, that is why we strive for continuous improvement in everything we do.

This basic principle for us is called : KAIZEN and is what guides us in our pursuit of best Quality and the delivery of unparalleled customer’s satisfaction.

We offer a dynamic and challenging multicultural work environment, being part of a motivated team in which competence and quality play an important role.

Enhancing personal growth and a real opportunity to invest in your future through on the job development and training. We provide challenging careers and flexibility allowing professionals with varied levels of experience and diverse personal or family backgrounds to develop their talents and accommodate their work-life balance.

Here your effort, dedication and initiative are rewarded by a competitive and comprehensive compensation and benefits package (bonus scheme / extra-legal benefits (group insurance including a pension plan and risk benefits) / flexible working hours).

  • Master in commercial or economical education, with min 3 years of experience in Logistics / Supply chain environment.
  • Genuinly interested in the automotive industry & supply chain management.
  • Attention to detail and enjoys working in an active and changing supply environment.
  • Outgoing proactive personality with excellent teamwork skills with customer mindset
  • Very good numeric and MS office skills
  • Some business travel necessary to both Brussels Head Office and European Customers hence driving license is required.
  • Fluent in English as business language is necessary, Dutch highly recommended.
  • You have a Toyota DNA, this means you :

    wish to develop and are ready to persevere in order to reach challenging targets

    seek facts before making recommendations or decisions

    have strong planning and organizing skills

    enjoy working in a team, respecting others

    have excellent communication skills

    customer mindset

    Located just outside Brussels is our European Distribution Centre in Diest called Toyota Parts Centre Europe (TPCE) employing 930 people.

    It is responsible for the procurement, storage and logistics supply of a dedicated range of Toyota / Lexus spare parts and accessories supporting both new car sales and existing customer vehicles service.

    The Diest facility itself receives parts from over 700 different suppliers (from Japan, Asia, Pacific, US to local suppliers) managing over 260,000 part numbers and >

    150 trucks per day in a dedicated 100,000m2 facility. It’s 2 outbound logistics roles covers; providing direct overnight supply to >

    600 Toyota dealers in local region, and supporting European Regional Distribution Centres in the entire European region up to Russia, Kazakhstan and South Africa to ensure a consistent high level of Just In Time service to all our distributors and Toyota dealers within Europe and our final customers beyond.

    Your challenge :

  • Responsible for establishing good relationship with customers (distributors) in order to understand their needs and dreams and act as facilitator to provide lateral organisational drive across supply chain functions to support customer needs and dreams.
  • Responsible for visualising and monitoring the business performance towards and from our customers and drive appropriate behaviour in order to improve this performance through proper gap analysis and problem solving mindset with customers and internal related divisions
  • Get experience in basic Toyota principles and give credibility and confidence towards customers in educating them on these principles
  • Take leadership in cross-functional improvement projects and get upper management input and direction via periodical status briefing.
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