Operational Coordinator
Suttons Group
Antwerp, Belgium
4 dagen geleden

The Role

The role is to provide Operational coordination support to our Customer Service Operators and Planning Team, with some of the administrative activity to allow these roles to focus on service and job control.

You will manage the efficient and cost-effective execution of support services such as regular transport partner bookings, documentation preparation, collecting weights and proof of collection / delivery updates, creating and collating regular Customer Reporting and updating depot tank stock lists and statuses.

Part of this role is to have the ability to look to develop simplified and standard ways of working across different customers or suppliers to streamline workload and activities.

This is a critical role in our operation that supports the efficiency, quality and consistency of regular and repeat tasks.

Skills & Experience

  • Educated to a minimum of professional Bachelor Logistics Level or equivalent
  • English Language skills are essential
  • Experience of working within an admin supporting role in a logistical environment
  • Freight Forwarding and / or Tank Container industry experience (preferred)
  • Experience of clerical tasks such as preparing correspondence, database entry and keeping files
  • Customer Service working as part of a team to ensure excellent service is delivered consistently
  • Personal Qualities

    Ideally you will be a conscientious, detail orientated person with an ability to drive solutions and display strong analytical skills.

    You will be working as part of a customer service driven team, therefore being precise, supportive and a good team player are key.

    You will be able to demonstrate strong compliance with our company processes and enjoy the consistency of orderliness in this role.

    The Package

    In return, you will receive a competitive salary and package including 20+ days annual leave plus public holidays. In addition to this, Suttons provide every Antwerp employee with meal vouchers (€8 / day) a bike lease scheme and hospital insurance! This role is open to working flexibly and will be a mix of home / office working with all of the necessary equipment such as a laptop.

    Our fantastic Antwerp office is set in a great location with easy access from all transport routes.

    The Company

    Established in 1926, Suttons Group is an innovative, global logistics business, Employing over 1,000 people worldwide and with £190 million in sales, our global network includes 31 locations across Asia, 5 locations throughout Europe, plus our 32 sites in the UK, 5 locations in the Middle East and 4 locations in the Americas.

    We have a fleet of 8,000 tank containers, 500 trucks, and 700 trailers. We carry out 170,000+ shipments per year - that equates to a delivery every 3 minutes!

    Suttons International has offices in eight countries, with agents and partners spanning 6 continents. We have in excess of 400 customers globally and operate within the most specialised segments of the chemical industry, completing over 50,000 multimodal shipments per year.

    With 8,000+ tank containers, we have and one of the largest baffled tank fleets in the world and Suttons commits to increasing its fleet by at least 1000 tank containers per year.

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