Customer service medewerker m/v
Headquarters Belgium
13 dagen geleden

Hunkemöller is an award-winning omni channel retailer of women’s fashion lingerie, nightwear and swimwear. The company continues to grow at a very strong pace, adding around 100 stores per year, with currently over 900 stores worldwide.

The vision is to become a global, social & much-loved brand with market leadership in Northern Europe.

Who you are :

  • You have a solution for every problem and take initiative
  • You are customer oriented and act with integrity
  • You excel in your communication skills
  • You have a commercial mindset and stress resistant
  • You are proactive and have a hands-on-mentality
  • You are trilingual (NL,FR,ENG) both orally and in writing
  • What you will be doing :

  • You are responsible for building and maintaining valuable loyal customers
  • You are responsible for advising and providing excellent service to our customers in a pro- and reactive manner, both on a service and commercial level.
  • You analyze and interpret questions, suggestions, complaints and comments from customers

  • You monitor an excellent online experience for our customers (webshop, customer app, ... )
  • You are the customer expert and have specific knowledge of the various products and services of Hunkemöller and know where we distinguish ourselves from our competitors
  • We offer you :

  • Market-based compensation and secondary conditions
  • A dynamic, young and energetic team full of humor and sociability
  • So much appreciation from customers’ citation employee customer service
  • If you want to be our customer service employee, grab your chance now! We are looking forward to your application.

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