The Housekeeping Assistant's main role is to assist the executive housekeeper in all facets of cleanliness and brand quality.
The Housekeeper Assistant assigns, supervises and inspects the work to make sure that the standards of cleanliness are respected.
This means helping directing staff, assisting in implementing organizational and operational procedures, helping controlling expenses based on budgets, assisting in inventory management and helping following proper standards, procedures and policies.
Duties & Responsibilities : - Supervise work activities of cleaning personnel and clean rooms when necessary - Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment -
Ensure clean, orderly, and attractive rooms meeting our quality standards- Take corrective actions regarding the different complaints and issues encountered -
Take periodic inventories of the existing stock- Purchase housekeeping supplies and equipment with the help of the Executive Housekeeper-
Train new employees and trainees- Complete guest requests for cleaning or special needs in a timely manner- Review scheduling with Executive Housekeeper, based on demand and needs of the hotels-
Maintain a good work climate and relationships in order to perform a team work among the division - Provide a constant level of quality and the same service to all the guests-
Daily rooms inspection to ensure cleanliness and brand standards are consistently being met- Make sure that the cleaning and maintenance objectives are always reached in the rooms as well as in the public areas -
Make sure that duties and tasks are always competed in a timely manner and that deadlines are met - Good memory and attention to details-
Discretion and vigilance- Disciplined and responsible- Honesty, sincerity and good faith- Adaptability and autonomy- Meticulous and perfectionist-
Sense of service and cleanliness- Efficiency and timeliness- Good physical condition - Good appearance- Good oral and written communication skills in English and French, if possible Portuguese, other languages are an asset