Your role &
amp; work environment
In this fast moving world of digitalization and financial transactions all over the globe, it’s important that we provide our customers with digital and user friendly processes and that the personal data of our customers are well managed, up to date, protected and not accessible for non-authorised people.
You will be part of our cross border Tribe Daily Banking within the product area Customer Data and you will provide ING with full automated processes which are at the same time compliant with the regulatory requirements related to the management of the personal data of our customers, such as GDPR and PSD2.
Your key responsibilities
As a Customer Journey Expert, be the customer’s voice
Make the Agile world yours
We look for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead .
In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.
You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
As a Customer Journey Expert for Customer Data, you will also :
We offer you
A clear purpose, a unique offer and a range of flexible compensation and other benefits :
Furthermore, within our department, you can count on a range of opportunities to invest in your personal and professional growth with :
We redefine banking. What about you?
There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people.
Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!