Key Account Manager Flanders
Mortsel, BE
2 dagen geleden

The key account manager acts as single point of contact to customers for Agfa IT products & services and is responsible for identifying opportunities, creating an account strategy, coordinating and controlling the sales process, managing customer expectations and negotiating contracts.

As a Key Account Manager you are responsible for :

  • Supporting the development of a local Sales strategy to secure new customers, by conveying the features, benefits and value proposition of Agfa HealthCare’s full portfolio of IT products.
  • Creating and executing the account strategy, in order to secure the installed customer base.
  • The customer satisfaction, maintaining our brand credibility and the customers’ trust in Agfa Healthcare.
  • Developing and managing profitable annual order intakes and sales plans for our IT products and contributing to our competitive advantage by : Adhering to and promoting a strategic selling process where you support in defining and refining a consistent and reusable formula for winning new business;
  • Developing and expanding consultative sales relations with decision-makers within the customer's organization such as key management, executive management, CFO, CIO, CEO, CMIO, );
  • Improving the accuracy of detailed forecasts and funnel reports; Managing customer relationships, setting clear customer expectations and communicating clearly with Agfa colleagues and customers to ensure a seamless implementation and follow up of customer escalations;
  • Managing the bid and tender process with internal and 3rd party vendors;
  • Business advice on our product road map, vision and business development plans.
  • Monitoring industry trends, obtaining competition intelligence and sharing that information internally with the upper management and key stakeholders.
  • Managing the expenses according to budget limitations with respect to Agfa’s Quality Standards, business processes and the HealthCare Code of Conduct.
  • What you bring to the table

  • You hold a Bachelor or a Master degree in a healthcare or IT related field.
  • You have 5 years of experience with direct technical sales in a complex sales organization environment with multiple stakeholders.
  • Experienced in selling healthcare IT solutions / medical software / PACS / RIS
  • You have a strong network within Belgian hospitals
  • You are proficient in strategic selling concepts and / or comparable sales processes and tools. Knowledge of the Miller Heiman methodology or blue sheet approach is a plus.
  • You are experienced with planning and developing complex businesses cases within budget limitations.
  • As a strong team player you are able to maintain a high level of quality in a continually changing environment.
  • You are able to work on multiple tasks and organize your time effectively to achieve your goals and objectives.
  • You have an analytical mind and a solid process orientation.
  • You have an entrepreneurial attitude and go the extra mile for our customers.
  • You are willing to travel up to 70 % of time within Flanders.
  • You have strong communication skills (written and oral) in Dutch and English.
  • Location : Agfa HealthCare, Flanders region (Belgium)

    Job Segment : Account Manager, Medical, Business Development, Manager, Sales, Healthcare, Management

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